Kim Maple Email & Phone Number

Boise, Idaho, United States

Boise, Idaho, United States

• Represent the business transformation and practice excellence department in facilitating and managing process improvement projects across service lines

Bothell, Wa

• Managed business performance initiatives, end to end process improvements, and development of performance indicators that support the business and align with corporate goals. • Designed and facilitated workshops with multiple stakeholder groups. • Evaluated, recommended, and implemented strategies to improve the effectiveness and efficiency of service, reliability, and compliance processes including alignment with other priorities and technology initiatives.• Compiled, analyzed and reported performance metrics relating to electric and gas construction key performance indicators to leadership. • Produced weekly and monthly gap analysis to forecast work crew resources needed over the year. • Created data visualizations using Tableau and Power BI.

Bothell

• Played a process lead role in a business transformation initiative, designed, and facilitated large cross functional business process workshops, created current and future state process maps, identified pain points, improved end to end business processes, gained stakeholder and project sponsor approval.

Bellevue, Wa

• Recipient of Star Award for timely development and execution of leak survey service provider contract • Facilitated large gas construction bid projects with internal stakeholders and contractors• Pre-qualified contractors and collaborated with internal departments to ensure compliance with requirements• Led cross functional team meetings to track progress and meet project target dates• Maintained and managed Master Services Agreement (MSA) with a spend of approximately $400 million over 5 years

Bellevue, Wa

• Procured safety & tool equipment, lighting poles and lamps, vaults, labels and signs, IT hardware and telecom equipment • Developed, managed, and maintained material contracts• Facilitated a strategic sourcing project to consolidate material contracts • Conducted supplier performance evaluations• Utilized project management skills in strategic sourcing projects• Coordinated and planned participation in diverse owned business events

Bellevue, Wa

• Supported the services buyer team in creating contract amendments and change orders up to $37,500 and developing contracts up to 150K.• Provided analytical support for bid projects, executed routine and ad hoc spend reporting, performed bid analysis, and researched financials of vendors. • Updated department web site and partnered with consultant to enhance its appearance and usability

Bellevue, Wa

Supported services buyers team in all bid projects from start to finish; e.g. develop Request for Proposals (RFP’s), publish RFP’s, create addendums, analyze and produce bid evaluations, and manage communications with internal stakeholders and vendors.•Honored with Diamond Award for analytical participation in the Bill, Print & Copy Services strategic sourcing project with estimated savings of $1 million.•Participated in cross-functional team project for new staff augmentation services and tool implementation •Managed emergency storm lodging program – negotiated hotel rates, updated emergency storm hotel directory, and facilitated Lodging Coordinator training.

Bellevue, Wa

• Provided administrative support to two executive directors including event/meeting coordination, travel arrangement and calendar management.• Managed all job requisitions in Operations; served as liaison between Human Resources and executive management to expedite and process job requisitions.• Managed organization charts for Operations department consisting of over 1,200 budgeted full-time positions and 800 employees. • Created and trained 9 administrative staff members on formal process for maintenance of org charts.

Bellevue, Wa

• Provided administrative support and excellent customer service to over 40 individuals in the Total Energy System Planning and System Maintenance Planning groups.• Recognized and received Star Award for successfully completing 2005 Reliability Report in a professional and timely manner while maintaining a positive attitude.

Everett, Wa

•Provided exceptional customer service and built rapport to gain repeat customers•Managed and supervised a team of up to seven individuals. • Advanced twice within organization in recognition for performance.• Hired, trained, planned and directed work, and appraised performance of sales and support teams.

Tokyo, Japan

•Taught English to children, students, and business professionals ranging in ages 3 to 80 years old.• Collaborated with colleagues to assess each student’s strengths and weaknesses to tailor English lessons.• Facilitated open forum once a week for students to drop in and practice english speaking skills

Bellingham, Washington Area

• Launched Western Washington University's (WWU) first Summer English Language Institute• Coordinated and planned numerous excursions and events to maximize the American experience for Japanese students• Hosted and MC'd a cultural event to expose WWU students to the Japanese culture• Escorted Japanese students to Disneyland California to ensure their safety

B.A., Psychology-Sociology

Certificate, Project Management