The Human Resources Manager manages the day-to-day human resources operations of the Maryland and Ohio locations of Mercier’s, Inc. The HR manger administers all of the human resources policies, procedures and programs. The HR manager carries out responsibilities in the following functional areas: department development, internal human resources informational systems, employee relations, training and development, benefits, compensation, organizational development and employment practices. Develops High Performance Organizational culture that emphasizes empowerment, quality, productivity, standards and goal attainment, and the recruitment and on-going development of a superior workforce. Assists and advises CEO, COO and managers with human resources issues including but not limited to staffing/ recruitment, HRIS, training, and performance management and employee relations. Implemented now HRIS/ Payroll system including developed payroll process, designed security, conducted employee/ management training, etc. Responsible for ensuring that Mercier’s, Inc. adheres to all government employment and regulatory compliance standards including but not limited to: EEO, ADA, FMLA, OSHA and additional State Highway Administrations per contractual obligations etc. Develop, maintain and conducts employee orientations, training. Continually reviews processes and procedures to ensure best practices. Reviews, develops and maintains internal HR/Payroll policies and procedures.

Associate Services Manager: Managed the HRIS, payroll and benefits functions at a leading property management and development company: Worked closely with the VP of HR, Director of IT and Controller to develop HR systems and processes that created business continuity within all three service departments. Sourced and implemented UltiPro HRIS/ Payroll and Novatime time and attendance systems. Including but not limited to developing the initial RFP, negotiating vendor contracts, acted as project manager for both implementations to a successful completion. Successfully moved entire organization from paper to paperless payroll solution. Including implementing pay card program and enhancing direct deposit program saving the organization $60k annually in check processing, mailing and printing services. Managed a team of four employees within three functional areas of HR ensuring quality customer service for over 2,000 employees processing a $15 million+ bi-weekly payroll. Administered 401k plan including acting as liaison with vendors, plan advisor and senior leadership team to ensure plan compliance. Successfully designed training and materials and conducted classes to promote employee and manager self service in the HRIS, T&A and payroll systems. Developed and maintained various management reports and provided comprehensive data analysis to make recommendations to the management team to aid in the strategic planning process. Acted as primary resource for HR projects.

Human Resources Business Partner: Responsible for partnering with senior leaders regarding organizational design and efficiency, interviewing and selection, training and development, performance management, progressive discipline and employee relations. Earned the reputation as a straightforward, business-savvy, results-oriented HR professional capable of listening, offering guidance and strategic support, and implementing change to help anticipate and resolve issues.