Support and assist with intakes, workshop development, implement workshops, provide resources, and support career trainers in providing a successful learning environment.

Provide administrative assistance and support for a program that treats behavioral issues in children and adults with mental health issues. Program currently supports 180+ patients each month and accurately manage the schedules while following up with patients ensuring needs are met.  Proactively accept greater support challenges including medical records management, ensuring all required documentation is sent to Social Security Administration, and communicating with attorneys in processing clients for disability claims.  Assist in entire discharge process; ensuring physicians have all needed information to discharge patients and transferring files to outpatient and discharging off the books.

Leveraged effective coordination and Human Resources administrative skills providing site coordination, ensured tutors completed assignments as scheduled. Worked with the children and completed HR functions for this tutoring company that assisted in better learning/retention initiatives for children in K through 8th grades.  Recruited, interviewed and trained tutor candidates; participated in outreach efforts including materials and presentations developed to market the business and gained greater acceptance in the marketplace.  Contributed in the Stockton site that assisted 50+ adolescents in tutoring; managed all confidential information regarding staff, clients and family members.  Developed detailed reports, organized orientation workshops, training sessions, and company meetings; handled all administrative support services that ensured an efficient and organized office operation.

Efficiently multitasked in providing inclusion services coordination, resource/referral counseling and served as an early care and education career advocate for this childcare resources and referral agency. Closely worked with childcare providers ensuring inclusion of all children and reached out to family based childcare centers. Reminded them of the American with Disabilities Act and provided change management concepts and inclusion of children with disabilities—changing current mindsets.  Provided training to childcare centers using workshops and coordinated with other inclusion workshops to setup a conference each year that included the local Tri Valley area.  Ensured providers had needed resources to handle children with disabilities, partnering with other community‐based organizations.  Assisted families in locating community resources and childcare providers utilizing the R&R database, NACCRAware.  Promoted a calm and professional atmosphere within childcare business that reinforced involvement of families and children within each program and organized training workshops on DAP and assessment tools for new/current childcare providers.  Managed entire training development processes and facilitated curriculum creation standards that utilized ideas for children with various stages of learning abilities could learn.  Coordinated with local and county agencies regarding referrals and appropriate children services and participated in outreach efforts in creation and delivery of outreach materials.

EARLY CAREER: Provided program supervision and office assistance for the Division of Children and Family Services (DFCS) and the Department of Child Care and Early Learning Division as a Senior Secretary. Submitted accurate and detailed reports, memos, documentation and correspondence, greeted families and clients, processed all incoming documents and assisted in organization of workshops and training seminars.  Confidently answered all inquiries and concerns, managed multiple schedules, answered all phones, and email utilizing strong communications skills, and worked independently or in a team environment.  Acquired all needed data and input into business software systems, fostered strong internal and external relations with peers, clients and management.  Quick to resolve problems utilizing sound judgment and critical analyzation skills.