Kim A. Mason Email & Phone Number

United States

Automotive Title Services

Hunt Valley, Maryland, United States

Lead and supervise team members in executing tasks and service requests.Mentor new team members, providing training on title management processes.Cultivate and maintain positive relationships with clients and partners.Analyze data to make informed decisions regarding workloads and staffing.Step in for supervisors when necessary to ensure smooth operations.

Hunt Valley, Maryland, United States

Conducted training of new team membersProblem solved advanced title issuesMaintained client and partner relationships

Hunt Valley, Maryland, United States

Learning the title management process through processing vehicle title relocations.Practiced title security measures to meet client needs.

United States

Ellicott City. Md

Developed processes for improving park components through analyzing the needs of stakeholders. Assists in the formulation and monitoring of the parks' operation budgets. Assist with reconciling revenue, operate a cash register for purchases, and track inventories. Makes recommendations concerning operational needs and priorities.Responsible for providing current information to customers on park policies, regulations and service charges. Responsible for compiling statistical data to include visitation figures and mileage forms, preparing seasonal contracts, and purchasing office supplies for park staff.

Ellicott City, Maryland

Conducted an event showcasing volunteer and recreational opportunities within the park. Over 200 people attended. Planned an event to introduce families to camping. • Maintain volunteer database • Coordinate volunteer training • Provide general customer service and park information to visitors • Assist with volunteer projects • Communicate with current and new volunteers via phone and e-mail • Develop volunteer program advertisements and assist with public relations

Ellicott City, Maryland

 Provide administrative and financial duties for Patapsco Valley State Park.Work performed includes: Answering phones and greeting customers Educate customers about the park areas and its amenities. Processing mail Prepare cash deposits and supporting paperwork such as transmittals Photocopy and type documents Enter data using Excel spreadsheets Process seasonal contracts and seasonal time sheets Process bills for payment Register participants for programs such as, Junior Rangers, Scales & Tales, and other interpretive programs.

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Randallstown, Md

Finding meaningful for opportunities for busy moms to give back to worthy organizations.

Baltimore, Maryland Area

I had the best opportunity to impact students in 3rd through 5th grade at various Baltimore City Schools. We set up free book fairs so kids would have access to reading materials throughout the summer. Assisting students with book selections, we were able to get them engaged and excited about reading.

Westminster, Maryland

Provide supervision of program staff, including maintaining accurate staff paperwork, ensuring appropriate certifications and trainings, and performance management.Accountable for overall safety of all Club activities and programming. In coordination with Club staff, responsible for overall safety of program environment.Assist, as requested, with record keeping and reporting, administrative and budgeting functions, including Management Tracking System and member data management, and other impact-measurement initiatives.Build and maintain partnerships with families, schools, community, and local service groups.Develop programs and activities that prepare youth for success in accordance with our mission .Develop program and activities that support healthy lifestyles, good character and citizenship, and academic success with a special focus on service and career preparedness.Approach challenges and collaborative efforts with a strengths-based and positive attitude.Ensure that staff help design and execute a wide range of programs to achieve impact as described above.Ensure that staff run BGCA programs to the best of their ability, specifically managing programs to ensure quality and alignment with BGCA standards.Accountable for managing program volunteers and maintaining the safety of members through effective volunteer supervision and management.

Baltimore, Maryland

I had the best opportunity to impact students in 3rd through 5th grade at various Baltimore City Schools. We set up free bookfairs so kids would have access to reading materials throughout the summer. Assisting students with book selections, we were able to get them engaged and excited about reading.

Baltimore, Maryland

Offer exciting, dynamic and attractive programs to the youth in our community to help them deal with the pressures and challenges that children face todayMaintain proper record keeping and reporting including activities and events Conducted, breakdowns of daily participation figures, notable achievements and problem/issues

Middle River, Maryland

 Responsible for overseeing the delivery of a broad range of programs within the Club;  Maintain proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and problem/issues

Baltimore, Maryland

I had the best opportunity to impact students in 3rd through 5th grade at various Baltimore City Schools. We set up free bookfairs so kids would have access to reading materials throughout the summer. Assisting students with book selections, we were able to get them engaged and excited about reading.

Job Duties: Responsible for preparing complete and accurate tax returns, introducing clients to and offering other H&R Block financial products and services with the goal of helping clients achieve their financial objectives.

Develop and implement academic and workshop curriculum for youth, including organizing resource materials, lesson design, implementation and evaluation of enrichment and tutorial projects and other skill-building activities. Served as interim Youth Coordinator.

Capture and enter IRA, 401K, and other financial products advisory profile data in the advisory application according to established business processes. Capture additional client information and enter 'special needs and requirements' and other transactions.

Job Duties: Performed web testing services for Business Systems Group. Reviewed test scripts and completed reports for systems analysts. Conferred with appointed team members regarding the status of critical tasks. Using several proprietary systems, examined sites for accuracy and functionality. Also performed quality assurance tasks for new family financial management software.

Job Duties: Responsible for assisting Tax Preparers in providing exceptional client service. Responsibilities include starting and finishing the tax interview, entering client and W-2 information into the tax programs, promoting and providing information on additional products that the Tax Professional may make available.

Job Duties: Assist with the management of Condominium and Homeowners Associations. Served as a liaison between management and homeowners, communicating needs, concerns and suggestions, then developing and implementing new procedures and programs according to my observation and homeowner recommendations. Perform various administrative duties including letter writing, developing newsletter, and addressing customer issues. Also assists in the management and maintenance operations of the community.

Job Duties: Assist with the management of Condominium and Homeowners Associations. Served as a liaison between management and homeowners, communicating needs, concerns and suggestions, then developing and implementing new procedures and programs according to my observation and homeowner recommendations. Perform various administrative duties including letter writing, developing newsletter, and addressing customer issues. Also assists in the management and maintenance operations of the community.

Provide project support to research group at Johns Hopkins School of Public Health. Tasks include but are not limited to the following: Coordinate customer and staff travel and meeting arrangements and meeting support. Provide administrative support for project planning, project/report updates, and proposals. Also coordinate monthly status reports, team calendar, and meeting minutes.

Job Duties: Plan, schedule, and implement education programs for members' ages 5-18. Support and maintain the Learning Centers 11 workstations. Configured workstations, using standard Windows desktop images; trained end users. Perform diagnostics on PCs and peripheral equipment to troubleshoot problems. Install, upgrade and configure various PC components such as software, network cards, memory chips, disk drives, and modems, while evaluating hardware and software to ensure they meet compatibility with current technology. Assist in organizing field trips, speakers, and special events. Prepares correspondence and reports, maintains schedule and calendar, answers telephone and maintain electronic and hard copy files. Assist with the preparation of grants and coordinate the fulfillment of the grant requirements. Assist in coordination of Summer Camp program by contacting vendors, document preparation, graphic design, and other various tasks.

Interdisciplinary Technology Services, Information Science And Systems

Management Information Systems

Computer Science

High School Diploma, College Preparatory

Activities and Societies: Basketball, Track & Field, Desktop Publishing, Art