Kimmay Evans

Kimmay Evans Email and Phone Number

Customer Service & Operations Manager @ Casablanca Bridal
anaheim, california, united states
Kimmay Evans's Location
Whittier, California, United States, United States
Kimmay Evans's Contact Details

Kimmay Evans personal email

n/a
About Kimmay Evans

Operations, Customer Service & Event Execution specialist. I utilize my depth of experience in operations to provide a streamlined approach to customer service for the benefit of the company while maintaining the customer experience. My achievements include overhauling low-functioning processes and developing and training staff on new methods, creating layers of accountability and encouraging accuracy. I have experience in managing teams of 5 people to 100 people and have meticulous organizational skills.

Kimmay Evans's Current Company Details
Casablanca Bridal

Casablanca Bridal

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Customer Service & Operations Manager
anaheim, california, united states
Employees:
44
Kimmay Evans Work Experience Details
  • Maxt Out Dance
    Owner
    Maxt Out Dance Jun 2023 - Present
    Glendale, California, United States
    Debuting in 2001, Maxt Out Dance Competition has earned the notoriety as a staple in the Southern California dance community. The unique blend of traditional team-driven competition with visionary initiatives, including All Styles battles and Choreography showcases, has allowed Maxt Out to be an event dancers aspire to participate in. Focused on providing opportunities for new talent, Maxt Out is committed to fostering a culture of widespread support, establishing a network of unequivocal… Show more Debuting in 2001, Maxt Out Dance Competition has earned the notoriety as a staple in the Southern California dance community. The unique blend of traditional team-driven competition with visionary initiatives, including All Styles battles and Choreography showcases, has allowed Maxt Out to be an event dancers aspire to participate in. Focused on providing opportunities for new talent, Maxt Out is committed to fostering a culture of widespread support, establishing a network of unequivocal talent. Show less
  • Casablanca Bridal
    Global Customer Service Manager & International Operations Manager
    Casablanca Bridal Jul 2021 - Present
    Anaheim, California, United States
    I currently lead a team of elevated Customer Service Representatives with nuanced knowledge of wedding gown construction and stylistic customizations for over 800 accounts, both domestic and international. My role as a manager requires thorough knowledge of all account history, special circumstances, and all implemented policies, with authority to implement or make exceptions. The entire company heavily relies on me to provide clarity on both operational and customer-centric issues, as my… Show more I currently lead a team of elevated Customer Service Representatives with nuanced knowledge of wedding gown construction and stylistic customizations for over 800 accounts, both domestic and international. My role as a manager requires thorough knowledge of all account history, special circumstances, and all implemented policies, with authority to implement or make exceptions. The entire company heavily relies on me to provide clarity on both operational and customer-centric issues, as my understanding of our operating system along with my business acumen justify confidence in my input. I also oversee the operations of multiple international warehouses, sometimes visiting for up to 6 weeks at a time. This role has become very widespread, encapsulating duties from many departments. Show less
  • Casablanca Bridal
    Customer Service Manager
    Casablanca Bridal 2021 - Present
  • Hot Topic
    Store Manager
    Hot Topic Aug 2017 - Dec 2020
    Hollywood, California
    • Manage a team of over 25 employees• Hire and train both management and associates on sales culture and store operations• Participate in store floor sets with top 20 store managers in company to be then distributed to all locations• Participate in new store initiative testing to then be rolled out to all stores• All scheduling and daily store operations• Maintain relationship with CEO and VP of Operations to further flagship store development• Administer quarterly… Show more • Manage a team of over 25 employees• Hire and train both management and associates on sales culture and store operations• Participate in store floor sets with top 20 store managers in company to be then distributed to all locations• Participate in new store initiative testing to then be rolled out to all stores• All scheduling and daily store operations• Maintain relationship with CEO and VP of Operations to further flagship store development• Administer quarterly management reviews to contribute to growth and assign DORs • Exemplify business acumen to decipher KPI reports and adjust accordingly• Maintain pristine store standards Show less
  • David'S Bridal
    Store Manager
    David'S Bridal May 2013 - Aug 2017
    West Hollywood
    • Manage a team of over 25 employees• Train sales team on sales tactics, customer service, and policies• Administer performance reviews on weekly basis• Evaluate weekly/monthly/quarterly reports and create game plan for improvement• Host corporate visits monthly• High school outreach for prom/homecoming/formal• Create Weekly Schedule • Control daily operations, shipment• Conduct interviews and issue offer letters• Delegate leadership throughout the team•… Show more • Manage a team of over 25 employees• Train sales team on sales tactics, customer service, and policies• Administer performance reviews on weekly basis• Evaluate weekly/monthly/quarterly reports and create game plan for improvement• Host corporate visits monthly• High school outreach for prom/homecoming/formal• Create Weekly Schedule • Control daily operations, shipment• Conduct interviews and issue offer letters• Delegate leadership throughout the team• Maintain extremely high level of customer service with excited and emotional brides Show less
  • Jayvee Dance Center
    Dance Instructor
    Jayvee Dance Center Feb 2009 - Nov 2016
    Instruct Hip Hop, Jazz, Jazz Funk, Ballet, Burlesque to students ages 5+
  • Lmfao
    Party Rock Crew Member
    Lmfao Sep 2012 - Sep 2014
    Dance and tour with Party Rock DJs. Perform in other countries representing the Party Rock brand.
  • Queenvee Entertainment
    Production Manager
    Queenvee Entertainment Mar 2009 - May 2013
    Produce Fashion Shows, Themed Parties and Cruises, Dance Competitions and City Events. All that it entails: securing the venue, contracting vendors, booking talent, selling tickets, creating flyers, manage interns and producers, run day-of tasks, create call sheets, run meetings with CEO and employees, and hiring and termination of employees.
  • Modernhealth
    Clerk
    Modernhealth Aug 2007 - Sep 2010
    Monrovia, Ca
    Responsible for confidential patient information. Included scanning, filing and processing medical documents and bills. Assisted Workers Compensation department, as well as Human Resources and CEO and President of the company. Tasks included distributing mail, sending emails, and sorting pharmacy drugs.

Kimmay Evans Skills

Vendor Management Project Management Project Planning Event Planning Event Management Events Coordination Event Producing Live Events Project Coordination Coordinating Events Dance Contemporary Dance Jazz Dance Hip Hop Dance Graphics Promotions Leadership Team Leadership Delegation Casting Coaching Social Networking Entertainment Public Speaking Microsoft Office Sales Customer Service Social Media Training

Kimmay Evans Education Details

Frequently Asked Questions about Kimmay Evans

What company does Kimmay Evans work for?

Kimmay Evans works for Casablanca Bridal

What is Kimmay Evans's role at the current company?

Kimmay Evans's current role is Customer Service & Operations Manager.

What is Kimmay Evans's email address?

Kimmay Evans's email address is ke****@****pic.com

What schools did Kimmay Evans attend?

Kimmay Evans attended University Of La Verne, University Of Oxford, University Of Oxford.

What skills is Kimmay Evans known for?

Kimmay Evans has skills like Vendor Management, Project Management, Project Planning, Event Planning, Event Management, Events Coordination, Event Producing, Live Events, Project Coordination, Coordinating Events, Dance, Contemporary Dance.

Who are Kimmay Evans's colleagues?

Kimmay Evans's colleagues are Ileana Tello, Stephanie Marroquin, Shannon Farkas, Amy Broadhead, Kevin Lu, Shiran Lan, Javier Amado.

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