Kim Mcclure

Kim Mcclure Email and Phone Number

Director of Revenue Operations, Systems Administration and Architect @ Trackunit
Kim Mcclure's Location
Farmington, Utah, United States, United States
Kim Mcclure's Contact Details
About Kim Mcclure

Kim Mcclure is a Director of Revenue Operations, Systems Administration and Architect at Trackunit. She possess expertise in salesforce.com certified administrator, team leadership, salesforce.com, insurance, process improvement and 28 more skills. Colleagues describe her as "It is hard to put into words just how absolutely amazing Kim is! She is so positive, with a personality that is contagious, and a work ethic that is unparalleled. Kim knows Salesforce Service Cloud in a way that is a rare commodity. She is truly passionate about her work and ensuring that Salesforce is utilized in the best way possible, and building trust and relationships with her internal customers, colleagues, and leadership alike. Kim takes the time to build out POC's to demonstrate solutions to the business so that they understand the options available to them and can make decisions with the most information possible. In addition to being a trusted and valuable team member always contributing with a smile on her face, she has proven herself to be a born leader, even when not in a managerial role, mentoring colleagues and sharing her knowledge and passion for Salesforce whenever she can. Kim has all of the qualities that one could possibly want for a high functioning team, whether big or small, existing or new. Anyone who has the pleasure to work with Kim knows that they are for the better because of it, and have expressed how valuable their experience working with her is/was, I cannot recommend her enough. Truly a gem in every way!", "Through my tenure with iPipeline, Kim has been the foundation of expertise and administration for Salesforce. I've seen her take even greater ownership of the role and grow with Salesforce in a way that was remarkable and inspiring. She helped mentor me through my own success with Salesforce and as a professional in general, and I'll always be truly grateful for her wisdom and infectious motivation. She is always outgoing, helpful, and will be a force for positive growth in any endeavor she takes on in the future.", and "Kim is a very detail oriented and organized manager. She easily juggles multiple hats within the company and does it with ease. She is a pleasure to work with and truely is my sanity when it comes to our current positions. She is very driven and always looking for improvement and what she can take on next. She is very customer service centric and all the customers love it. She is a great relationship builder, presenter and trainer. I really could go on and on about her because she is good at everything she touches."

Kim Mcclure's Current Company Details
Trackunit

Trackunit

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Director of Revenue Operations, Systems Administration and Architect
Kim Mcclure Work Experience Details
  • Trackunit
    Director Of Revenue Operations, Systems Administration And Architect
    Trackunit Mar 2024 - Present
    Aalborg, Dk
  • Assent
    Senior Manager, Revenue Operations Systems
    Assent Jan 2023 - Mar 2024
    Ottawa, Ontario, Ca
  • Assent
    Manager, Revenue Operations Systems
    Assent Apr 2022 - Jan 2023
    Ottawa, Ontario, Ca
  • Clickup
    Senior Business Systems Analyst
    Clickup Jun 2021 - Apr 2022
    San Diego, California, Us
  • Progenity, Inc.
    Senior Business System Analyst
    Progenity, Inc. May 2021 - Jun 2021
  • Nav Inc.
    Senior Salesforce Administrator
    Nav Inc. Dec 2018 - May 2021
    Fully Distributed, Us
  • Salesforce
    Salesforce Mvp
    Salesforce Sep 2017 - Mar 2020
    San Francisco, California, Us
  • Pluralsight
    Manager, Digital Enablement Product Management
    Pluralsight Jul 2018 - Dec 2018
  • Pluralsight
    Senior Salesforce Business Analyst
    Pluralsight Jun 2017 - Jul 2018
  • Ipipeline
    Sales Engineer
    Ipipeline Mar 2016 - Jun 2017
    Exton, Pa, Us
  • Salesforce User Groups
    Salt Lake City Women In Tech Leader
    Salesforce User Groups Jan 2014 - Jun 2017
    San Francisco, California, Us
  • Simplus
    Salesforce Consultant
    Simplus Jan 2015 - Feb 2016
    Salt Lake City, Utah, Us
    Simplus is a Salesforce consulting and development firm that helps businesses innovate, integrate, and incorporate cloud solutions. Our team of certified Salesforce experts take the time to understand the business processes and goals of our clients to provide a holistic solution. • Establish relationship with clients to develop and implement strategy for configuration and use of Salesforce.com to meet varying business needs.• Ensure solutions are maintainable and scalable.• Identify areas in existing Salesforce.com organizations to maximize productivity and create additional efficiencies for end users.• Implement and enable all areas of Salesforce.com configuration and administration.
  • Ipipeline
    Salesforce Business Analyst
    Ipipeline Jun 2014 - Jan 2015
    Exton, Pa, Us
    • Act as liaison between product manager, developers and cross-functional teams to communicate business needs and write technical requirements• Execute Saleforce.com configuration assignments• Triage defects
  • Ipipeline
    Business Systems Manager / Salesforce Certified Advanced Administrator
    Ipipeline Jan 2013 - Jun 2014
    Exton, Pa, Us
    • Provide strategy and direction to ensure the Salesforce.com platform and other internal applications align and meet business requirements • Create reports, dashboard, processes and perform audits to monitor data quality, data integrity, success and identify opportunities for improvement• Identify new and creative processes to leverage Salesforce.com to full potential for all departments• Develop and maintain best practices for adoption, integration and deployment of Salesforce.com across all departments• Manage, create and implement customization requests for systems• Maintain SF certification with seasonal release exams to ensure software functionality is maximized for use• Design training plans, materials and documentation for policies and procedures
  • Ipipeline
    Support Manager / Salesforce Administrator
    Ipipeline Nov 2009 - Jan 2013
    Exton, Pa, Us
    • Coach team on communication skills to interact with callers effectively and be able to quickly interpret the intent of a call to provide quality service• Provide opportunities of exploration and growth for staff• Analyze and identify trends in issue reporting and devise preventative solutions• Develop and maintain high-performing team• Interview, hire, train new employees• Define, implement and champion plans for improvement to enable efficient and stable growth
  • Agencyworks
    Help Desk Manager
    Agencyworks May 2006 - Nov 2009
    • Monitor incoming communication to gauge customer tolerance• Develop KPIs for service desk• Act as liaison between end-users and technical staff to communicate issues, problems, and questions• Assist in testing of new functionality, enhancements to existing functionality and fixes to issues• Maintain call-tracking database to document all problems and actions through to resolution; including escalations to 2nd and 3rd level resources
  • Crump
    Team Lead
    Crump Oct 2004 - May 2006
    • Establish and maintain relationships with internal & external customers • Effectively organize daily workflow of emails, faxes, incoming/outgoing phone calls, policies, applications and weekly review of case • Proactively process applications by obtaining status and requirements from carriers and agents • Strive to exceed monthly revenue goal • Mentor co-workers to build skills in problem solving and time management • Keep updated on industry changes to include products, underwriting guidelines, forms, timeframes, etc. to help educate agents
  • Bisys
    Trainer
    Bisys Jun 2001 - Oct 2004
    • Teach new employees how to effectively use all business systems• Provide each employee with an insurance foundation consisting of terminology, daily procedures, email/phone etiquette and case management • Designed program with worksheets, procedure checklists and reference materials to accompany lecture style classroom that incorporated hands on opportunities
  • Ascensus/Bisys
    Case Manager
    Ascensus/Bisys Oct 1999 - Jun 2001

Kim Mcclure Skills

Salesforce.com Certified Administrator Team Leadership Salesforce.com Insurance Process Improvement Team Building Saas Customer Service Training Leadership Management Problem Solving Process Efficiency Start Ups Crm Sales Vendor Management Software Documentation Integration Product Management Cloud Computing Enterprise Software It Strategy Sdlc Business Intelligence Business Analysis Business Process Software As A Service Customer Relationship Management Software Development Life Cycle Business Process Improvement Consulting Strategy

Kim Mcclure Education Details

  • Salt Lake Community College
    Salt Lake Community College
    Social Science And Communications

Frequently Asked Questions about Kim Mcclure

What company does Kim Mcclure work for?

Kim Mcclure works for Trackunit

What is Kim Mcclure's role at the current company?

Kim Mcclure's current role is Director of Revenue Operations, Systems Administration and Architect.

What is Kim Mcclure's email address?

Kim Mcclure's email address is km****@****ine.com

What is Kim Mcclure's direct phone number?

Kim Mcclure's direct phone number is +180175*****

What schools did Kim Mcclure attend?

Kim Mcclure attended Salt Lake Community College.

What skills is Kim Mcclure known for?

Kim Mcclure has skills like Salesforce.com Certified Administrator, Team Leadership, Salesforce.com, Insurance, Process Improvement, Team Building, Saas, Customer Service, Training, Leadership, Management, Problem Solving.

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