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As a Chief Revenue Officer, channel marketing specialist, and commercial and partner sales leader, I bring a record of success and expertise in delivering key logo wins, driving business development and revenue growth, and enabling organizations to compete and win in highly competitive global markets. I excel at growing successful channel programs, building channel and direct sales teams strategically aligned with core business objectives, forging mission-critical relationships and partnerships, and hiring loyal, high-performance VP and C-Level talent that often follows me from company to company. Merging wide-ranging functional expertise, a highly adaptable mindset, and strong leadership and communication skills-I effectively facilitate across roles, industries, and levels, rallying stakeholders behind a shared vision and inspiring valuable contributions to consistently surpass expectations.SKILLS, COMPETENCIES & EXPERTISEExecutive Leadership, New Business Development, Turnarounds & Transformation, Vision, Strategy, & Execution, Commercial & Partner Sales, Channel Marketing, Direct Selling, Revenue & Margin Growth, Partner Management, Strategic Alignment Value Delivery, Cloud-Based Solutions, Unified Communications, Business Model Development, Market & Competitor Analysis, GTM Planning & Launch, Branding & Positioning, P&L/Budget Responsibility, M&A, Acquisition Integration, Global Operations, Vendor/Supplier Management, Negotiation & Closing, Hiring VP & C-Level Talent, Training Programs, Leadership Development, Board & C-Level Advisor, Speaking & Presentations
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Cro, Head Of SalesVonageNew York, Ny, Us -
Chief Revenue Officer (Cro)Broadvoice 2022 - PresentNorthridge, Ca, UsA leader in cloud communications, Broadvoice delivers proprietary, easy-to-use UCaaS and CCaaS voice, video, contact center, collaboration, and unified messaging solutions built for small and mid-market businesses.• Shifted away from the previous channel-only model and created new revenue-generating programs that directly leverage technology partnerships. • Build and manage strategic partnerships with leading organizations. • Supported the acquisition of GoContact, a powerful cloud-based CCaaS solution that delivers personalized customer experiences. Brought the product to the US market and hired a team of Engineering Specialists. -
Senior Vice President Of Sales And MarketingBroadvoice 2019 - 2022Northridge, Ca, Us• Led Direct and Indirect channels, with responsibility for inside sales, lead generation, sales engineering, solutions management, channel marketing, and elevating the Broadvoice brand across the United States.• Redesigned the sales channel in alignment with the partner strategy, which increased revenue, improved margins, and accelerated growth. • Carried out a reorganization of the channel sales team that established a presence in the Eastern U.S that enabled the business to match West Coast targets in 2021. Hired a sales engineering team fully aligned with the product. -
Technology, Pe & Financial AdvisorIndependent Consultant 2018 - 2019Leveraged deep industry expertise to advise high-growth data and technology businesses, financial institutions, and private equity firms and support product development, data, and operational strategies.• Interim global sales leader for StarLeaf, a UK-based service provider and manufacturer of messaging and video conferencing solutions, StarLeaf utilizes a proprietary Cloud-based infrastructure to deliver real-time voice and video reliability. Retained as a consultant to Intrado (Apollo Global Management/formerly West Corporation).• Managed a rapidly expanding team of 15 personnel located across the United States. Maintained a focus on hiring and developing all teams, including channel sales, major accounts, sales engineering, and inside sales. Identified and secured top talent to serve as Assistant Vice Presidents in each region. • Responsible for leading StarLeaf’s expansion into North American markets and building the sales organization from the ground up. Established sales processes and selected a new channel to drive sales. • Served high-growth data and technology businesses, financial institutions, and private equity firms in an advisory role, supporting acquisitions, product development, data, and operational strategies.
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Senior Vice President Of Sales And Marketing, Intercall/WestipWest Unified Communications Services 2006 - 2018Chicago, Il, UsA conferencing platform innovator, InterCall/West Corporation was the largest conference and collaboration service provider with $1.33B in sales revenue, providing a suite of Cloud-based applications for voice, video, contact center, collaboration, unified messaging, and security.• Directed sales operations for WestIP nationwide, encompassing a sales team of 40 personnel responsible for channel sales, direct sales, inside sales, and pricing through all SDEs.• Consistently exceeded WestIP sales objectives, achieving 101% of plan with $28M in annual sales and an average of $2.2M in new contracts each month. • Established partnerships with 3 new master agents, including Cisco, to grow overall channel opportunities by 30%. Added 4 Channel Managers to expand the channel effort to new territories.• Expanded the inside sales team to 8 personnel, including new resources to deliver in-territory inside sales support. • Redesigned the compensation plan to better align with monthly and quarterly expectations, which delivered an immediate uptick in sales performance.• Designed and implemented a quoting tool and dedicated portal for the partner community. Utilized Salesforce.com to implement new sales metrics, quoting expectations, and monthly commitments. -
Vice President Of Sales And Marketing, Intercall/WestipWest Unified Communications Services 2013 - 2016Chicago, Il, Us• Led sales for IP network solutions, including voice, video, contact center, collaboration, unified messaging, and security applications as a suite of Cloud-based applications. • Provided leadership to consistently meet and exceed revenue targets, achieving 103% of plan for core conferencing and 108% for event in 2014. Generated over $18M in EMEA and APAC revenue growth.• Added 6 Regional Sales Managers to the sales force. • Exceeded WestIP targets and achieved 101% of plan to target. -
Vice President Of SalesWest Unified Communications Services 2008 - 2013Chicago, Il, Us• Led a sales team of 70 across eight offices in the Eastern US Region. Orchestrated a company transformation to position InterCall as a top Cloud-based telephony and unified communications (UC) provider.• Served as the largest single contributor to revenue, operating income, and free cash flow growth at InterCall and the West Corporation parent company. Expanded revenue from $48M in 1995 to over $1.33B in 2013 and increased EBITDA from $4M in 1995 to $451M in 2013. Surpassed individual quota by $11M (+111% of plan).• Successfully integrated 12 acquisitions, including Sprint’s Integrated Conferencing business, to generate value, implement cost-savings, shape strategic investment, and contribute positively to earnings.• Executed a range of cost reduction initiatives and oversaw improvements in profitability.• Built a world-class telemarketing center with a staff of 90 that generated $205M in annual revenue.• Created InterCall’s Sales Training Program, which was used across the company to train new hires on persuasive selling techniques. Developed the company’s sales compensation and incentive programs.• Guided the comprehensive rebuild of InterCall’s back-office systems, including the InterCall CRM tool, the InterCall Contract Management System, and Salesforce.com. -
Area Vice President Of SalesWest Unified Communications Services 2006 - 2008Chicago, Il, Us• Led over 75 Sales Representatives across New York, New Jersey, Pennsylvania, the District of Colombia, and New England. Managed a P&L of $100M for audio, web, and video conferencing sales and service offerings -
Regional Vice President Of SalesWest Unified Communications Services 2002 - 2006Chicago, Il, Us• Promoted to turn around the underperforming D.C. office, executed a fast transformation for the business unit and achieved $35M in sales to make D.C. InterCall’s top-producing U.S. office. Provided ongoing guidance and leadership to Regional Managers, contributing to four Manager of The Year awards. -
General ManagerWest Unified Communications Services 2000 - 2002Chicago, Il, Us• Promoted to General Manager to lead a territory expansion and established InterCall’s presence in New York and Pennsylvania from the ground up. Provided leadership to achieve $5M in additional sales in the first year. -
Sales Manager, Nj TerritoryWest Unified Communications Services 1999 - 2000Chicago, Il, Us• Promoted to Sales Manager for standout performance as Account Executive and three AE of the Year Awards. Orchestrated a highly successful turnaround of the New Jersey Sales Team, drove profitability, accelerated growth, and achieved first-year results for sales and revenue attainment that ranked #1 within the company.• Established the ground-up build out of InterCall’s largest U.S. office in just one year. Increased billings from zero to $1.5M monthly and signed 100 new contracts by the end of FY 2000. Recruited, hired, and onboarded 10 new Sales Representatives, and maintained a 100% employee retention rate. -
Account Executive & Team LeadWest Unified Communications Services 1995 - 1999Chicago, Il, Us• Drove new business, managed accounts, and achieved 638% of monthly quota. Inducted to the InterCall Hall of Fame following major wins with Morgan Stanley, Paine Webber, Oppenheimer Funds, and Goldman Sachs. -
Account ExecutiveXerox 1994 - 1995Norwalk, Connecticut, Us• Achieved consistent monthly sales that exceeded quota by 400%, closing $150K in sales each month.
Kim Goodwin Skills
Kim Goodwin Education Details
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Rider UniversityBusiness And Communications
Frequently Asked Questions about Kim Goodwin
What company does Kim Goodwin work for?
Kim Goodwin works for Vonage
What is Kim Goodwin's role at the current company?
Kim Goodwin's current role is CRO, Head of Sales.
What is Kim Goodwin's email address?
Kim Goodwin's email address is km****@****all.com
What is Kim Goodwin's direct phone number?
Kim Goodwin's direct phone number is +197325*****
What schools did Kim Goodwin attend?
Kim Goodwin attended Rider University.
What skills is Kim Goodwin known for?
Kim Goodwin has skills like Product Marketing, Solution Selling, Sales Process, Channel, Strategic Partnerships, Mpls, Salesforce.com, Partner Management, B2b, Call Center, Data Center, Audio Conferencing.
Who are Kim Goodwin's colleagues?
Kim Goodwin's colleagues are Lucero Chavarria, Maxime Alders, Surya Kakarlapudi, Victor Lackey, Ramesh Talasila, Bob S., Jete' Roach.
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