I've worn many hats over the years, and as a result, I've strengthened my skills in coordinating and overseeing administration, projects, onboarding, and event planning. Customer service is a passion of mine. I am a giver so it is natural. However, I believe I've been successful because I always strive for the best. My determination is a direct result of the obstacles that I have overcome! My colleagues would describe me as someone who gets the job done and I am grateful to be a "go to" for solving problems. I'm experienced, accountable, dependable, and driven but most importantly, I blend with all types of people and can handle the hardest customer. Over the years, I have learned that listening is the key and that you get back what you give. Through a combination of administration, organization, an ability to understand people, and a keen understanding of how employees, agents, customers, or partners--impact operations, I offer a track record of streamlining operations and strengthening client relationships. A few accomplishments I'm proud of include: • Played a key role in expanding RE/MAX Elite Realty into two different markets and implementing an onboarding program for 85 Realtors. • Recognized as 2022 Manager of the Year for all of RE/MAX LLC in KY. • Worked hand in hand with the owner to create and managed a highly successful Relocation Department for six offices in three counties at Century 21, implemented relocation agent onboarding procedures and training to increase efficiency and seamless transitions. • Improved support function with new programs and procedures that enhanced efficiency and agent support, leading to success in the nation, providing the company the structure required to achieve the Five Star Circle of Excellence from CARTUS for meeting our high metrics and providing exceptional service. • Increased efficiency by spearheading new office projects and planning solutions that met evolving employee needs. I am focused on putting my passion and skills to good use. If you believe that I can help you, please get in touch or connect.