Kimmy Nutt Email & Phone Number

• Assessed data samples to determine if practices adhere to applicable internal practices, risk, and compliance policies and procedures and, regulations and regulatory expectations.• Identifies and manages existing and emerging risks that stem from business activities and the job role. • Collaborated with stakeholders to improve business objectives and ensure all quality standards are aligned throughout the organization.• Successfully coached a team that consisted of 15 members and created action plans for success. • Developed, implemented, and sustained quality assurance/control programs to ensure effective and efficient policies, processes, and procedures were aligned and followed. • Identified gaps and informed solutions that minimized losses resulting from inadequate internal processes, systems, or human errors; Identified, addressed, and/or escalated risks as appropriate. • Ensured risks associated with business activities were effectively identified, measured, monitored, and controlled. • Scheduled and facilitated new hiring training and administered training materials to meet quality requirements. • Conducted quality assurance reviews, delivered results to key stakeholders and members of management, documented findings as appropriate.• Briefed key stakeholders and management on quality assurance/control review results, trends, studies, and initiatives, and recommended courses of action.• Served as a resource to team members and/or businesses and identified appropriate issues for customer concern or escalations.• Identified and evaluated quality standards, measurements, and process improvements to ensure alignment within internal practices and regulatory requirements including the OCC, TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA

Certificate, Project Management, 4.0

Overview of project management processes and principles used in planning and monitoring project activities from inception through closure..

Education record