Kimmy Netterville

Kimmy Netterville Email and Phone Number

Head of Customer Success and Operations, Americas at The Point Company @ The Point Company
united kingdom
Kimmy Netterville's Location
Atlanta Metropolitan Area, United States
Kimmy Netterville's Contact Details

Kimmy Netterville personal email

n/a
About Kimmy Netterville

Accomplished and integrity-driven professional with a proven track record of success in growing, managing, and strengthening customer relationships, creating successful lead generation and nurturing campaigns through multi-channel marketing activities, analytics, and strategic operational development and management.

Kimmy Netterville's Current Company Details
The Point Company

The Point Company

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Head of Customer Success and Operations, Americas at The Point Company
united kingdom
Website:
thepointco.com
Employees:
81
Kimmy Netterville Work Experience Details
  • The Point Company
    Head Of Customer Success And Operations Americas
    The Point Company Dec 2023 - Present
    As the Head of Customer Success and Operations Americas at The Point Company, I am responsible for growing our team in the U.S. and LATAM. I have extensive experience managing and growing customer relationships, while leading a team of customer success managers and SDR managers to ensure high levels of customer satisfaction and retention. I am passionate about developing and implementing customer success strategies that increase customer adoption and usage of our services, as well as… Show more As the Head of Customer Success and Operations Americas at The Point Company, I am responsible for growing our team in the U.S. and LATAM. I have extensive experience managing and growing customer relationships, while leading a team of customer success managers and SDR managers to ensure high levels of customer satisfaction and retention. I am passionate about developing and implementing customer success strategies that increase customer adoption and usage of our services, as well as analyzing customer data and trends to optimize our customer success programs. I also collaborate with cross-functional teams to resolve customer issues and ensure a positive customer experience. Show less
  • Growth Orbit, Llc
    Operations Partner
    Growth Orbit, Llc Jan 2019 - Mar 2024
    Johns Creek, Georgia
    Growth Orbit provides a platform that combines people, process and technology to help companies gain a better understanding of their total addressable market. This includes effectively engaging with the right prospects at the right time and winning more business so they can accelerate their growth and achieve success.
  • Pointclear
    Senior Program Director
    Pointclear Nov 2005 - Dec 2018
    Experienced management, direct marketing and lead generation professional focused on all industry segments but specializing in finance, technology, business services and healthcare. Expertise in developing, implementing and managing marketing campaigns and lead generation projects. Creative, resourceful, team player with excellent problem solving and interpersonal skills.
  • Bisys
    Director Marketing Services
    Bisys Jan 2004 - Jul 2005
    Define, implement and manage direct marketing campaigns that generate sales leads, new customer acquisition, and customer up-sell and cross-sell activities. Achieve goals by partnering with other senior functional managers to develop products, services and delivery mechanisms.
  • Coverdell
    Director, Marketing Operations
    Coverdell Apr 1989 - Sep 2003
    Operationally responsible for the implementation of all new products, processes and initiatives, including process development, compliance review, data management and testing strategies, fulfillment, billing, customer service training and reporting. Led ongoing results improvement initiatives through cost reduction, process improvement, new business opportunities and customer retention.As Senior Account Manager at Coverdell, managed the development and implementation process of all… Show more Operationally responsible for the implementation of all new products, processes and initiatives, including process development, compliance review, data management and testing strategies, fulfillment, billing, customer service training and reporting. Led ongoing results improvement initiatives through cost reduction, process improvement, new business opportunities and customer retention.As Senior Account Manager at Coverdell, managed the development and implementation process of all direct mail, telemarketing and integrated marketing campaigns that drove the overall strategy for the client relationship. Worked with internal teams such as creative and data management as well as external print vendors. Show less

Kimmy Netterville Skills

Lead Generation Crm Strategy Direct Marketing Marketing Strategy Marketing Account Management Management Integrated Marketing Email Marketing Strategic Partnerships Demand Generation Database Marketing Sales Process Customer Acquisition Customer Retention Business Development Market Analysis Project Management Product Marketing Team Building Sales Operations B2b Marketing Sales Analytics Process Improvement Marketing Communications Analysis New Business Development Salesforce.com Cold Calling Saas Direct Mail Advertising B2b Business To Business Customer Relationship Management Software As A Service

Kimmy Netterville Education Details

Frequently Asked Questions about Kimmy Netterville

What company does Kimmy Netterville work for?

Kimmy Netterville works for The Point Company

What is Kimmy Netterville's role at the current company?

Kimmy Netterville's current role is Head of Customer Success and Operations, Americas at The Point Company.

What is Kimmy Netterville's email address?

Kimmy Netterville's email address is ki****@****ear.com

What is Kimmy Netterville's direct phone number?

Kimmy Netterville's direct phone number is +167853*****

What schools did Kimmy Netterville attend?

Kimmy Netterville attended Florida Institute Of Technology, University Of Phoenix.

What skills is Kimmy Netterville known for?

Kimmy Netterville has skills like Lead Generation, Crm, Strategy, Direct Marketing, Marketing Strategy, Marketing, Account Management, Management, Integrated Marketing, Email Marketing, Strategic Partnerships, Demand Generation.

Who are Kimmy Netterville's colleagues?

Kimmy Netterville's colleagues are Martyna Janusaite, Dataniel Maet, Jeneva Rose Gasataya, Diana Mejia Guerrero, Kilaring Guerrero Escorcia, Felix Gu, Sebastian B..

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