Kim K. Email & Phone Number

Somerset, Wisconsin, United States

• Project Manager IQMS 2024 Upgrade: Acted as the primary liaison for the IQMS 2024 upgrade project, coordinating with multiple lines of business to align project objectives and expectations, field questions and make recommendations based on past experience through bi-weekly meetings with issues being communicated back to the project/IT team through semi-weekly meetings.• Testing Oversight: Led bi-weekly meetings with all lines of business to review and refine test scripts, ensuring accurate capturing and triaging of issues to enhance system reliability and performance.• Team Mentorship: Mentored junior team members on advanced report writing and SQL best practices, enhancing team skills and promoting knowledge sharing.• Strategic Contributions: Proactively made suggestions during team meetings to optimize processes and improve project outcomes, demonstrating leadership and a commitment to continuous improvement.• Help Desk Ticket Monitoring: Efficiently triaged help desk tickets to include debugging/augmenting SQL code contained in in scheduled alerts and reports for the business, resolving issues directly where appropriate to ensure timely support and system functionality.• Technical Proficiency: MS Office Tools, Teams, IQMS ERP, Sharepoint, MS SQL Server, Oracle Cloud DB, Toad, Teams, Crystal Reports, ChatGPT, Familiarity with Azure and Tableau.

Remote

●Leadership in Quality Assurance and User Acceptance Testing: Directed daily operations to meet critical implementation deadlines, supervised the creation of test scripts from business requirements, managed testing environments, and ensured manual testing protocols were efficiently executed.• Strategic Requirements Engineering: Conducted comprehensive requirements gathering and documentation. Authored use cases to facilitate the migration of Workday data to Varicent, ensuring alignment with business needs.• Effective Team Coordination and Communication: Led defect resolution meetings with Open Symmetry, serving as the primary liaison between stakeholders and the technical team. Translated complex functional requirements into user stories and epics, enhancing project clarity and execution.• Reporting and Stakeholder Engagement: Led the creation of Business Requirement Documents (BRDs) during stakeholder meetings. Provided ad-hoc reporting and deep data analysis using SQL in an Oracle RDBMS and data warehouse environments.• Documentation and Process Optimization: Maintained documentation of data sources related to target systems and reports. Streamlined requirements into user stories and acceptance criteria within Jira, optimizing both Kanban and Scrum processes.• Development Oversight: Developed requirement specifications, data mappings, diagrams, and flowcharts to guide developers and testers. • Quality Control and Analysis: Authored and executed test scripts across development, UAT, and production environments. Conducted root cause analyses and data analysis on complex datasets to identify industry trends and inform stakeholders.• Mentorship and Training: Mentored junior team members on Agile methodologies and the creation of user stories, enhancing team skills and project outcomes.• Technical Proficiency: Proficient in MS Office Tools, Confluence, Visio, Workday, ServiceNow, PeopleSoft HRMS, MS SQL Server, and Jira. Demonstrated advanced SQL query writing

Arden Hills, Mn

● Advanced Data Reporting: Spearheaded the development and execution of advanced SQL queries in SQL Server and Microsoft Excel, producing both ad hoc and recurring reports for internal and external stakeholders. Implemented a rigorous tracking system to manage report requests through established processes.● Quality Assurance and Validation: Ensured the integrity of all reports by conducting thorough reviews for accuracy and completeness prior to delivery, guaranteeing high satisfaction levels among customers.● Data Analysis Expertise: Performed comprehensive data quality analysis, interpreting results to inform strategic decision-making and propose necessary system and business process enhancements.● Cross-Functional Leadership: Acted as the key liaison between report requestors, writers, and reviewers, effectively gathering and defining report requirements and specifications to ensure clarity and accuracy.● Project Management: Managed the full lifecycle of report generation, from inception through to completion, ensuring adherence to specific procedures and standards set by the Business Support Center (BSC).● Compliance and Procedure Management: Maintained strict compliance with both corporate and federal guidelines, upholding the highest standards of data management and security.● Technical Proficiency: Demonstrated expertise in utilizing a variety of technologies including TRaC II, SQL Server Management Studio, MS Office Suite, Windchill, and Rational Clearquest (IssueBug), enhancing operational efficiency and productivity

Minneapolis, Mn

● Functional and Technical Liaison: Acted as the primary intermediary between business partners and the technical team, facilitating the collection of functional requirements and the creation of detailed product specifications, including BPMN flowcharts to illustrate comparisons between current and new systems.● Leadership and Mentorship: Mentored junior team members in SQL scripting and business use case best practices. Led instructional sessions to foster understanding and enhance team capabilities in the application development lifecycle.● Documentation and Compliance: Ensured meticulous adherence to documentation standards throughout the development lifecycle within an Agile framework, utilizing tools such as SDLC Tracker, VersionOne, and Jira.● Testing and Quality Assurance: Authored and executed comprehensive test scripts across SIT, UAT, and Production environments to ensure robust data and application integrity.● Data Analysis and Reporting: Conducted ad hoc queries in SQL across data warehouse, Oracle, and PeopleSoft environments, supporting management's decision-making processes.● Facilitate Meetings: Organized and led meetings to clarify detailed data requirements with business partners and to define the roles of technical and functional SMEs. ● Documentation Creation: Created Functional Specification Documents (FSDs) and Business Requirement Documents (BRDs)● Requirement Translation and Management: Translated functional requirements into user stories and acceptance criteria within Jira● Data Management: Managed data lineage between database views and tables in a DB2 environment, ensuring data integrity and accessibility.● Stakeholder Communication: Provided regular status updates on integration requests to primary business and technical stakeholders● Technical Proficiency: MS Office Tools, Visio, Toad for Oracle and DB2, AQT, SharePoint, Learning Center, VersionOne, ServiceNow, SDLC Tracker, ALM, Documentum, WFA, Salesforce, Workday, and Jira.

Bachelor’S Degree, Computer And Information Sciences And Support Services

Certification, Prompt Engineering For Chatgpt