Kimberly M. Email & Phone Number

• Leading the refinement of concierge medical services, auditing payer contracts, and updating fee schedules to ensure top-notch patient care and optimize revenue streams.
• Conducted coding and expense audits to enhance practice standardization and compliance.
• Achieved cost-efficiency and revenue optimization through meticulous auditing and service refinement.

Dallas, Texas, US

Led financial processing, oversaw employee programs, and managed vendor relationships at United Surgical Partners International, Inc. Spearheaded accounts receivable and accounts payable functions, led human resources efforts, and optimized cost efficiencies through vendor management.

• Led the development and implementation of a centralized call center for patient scheduling, authorizations, and pre-arrival financial clearance for Hospital Out Patient, Emergency Room, and Clinics. Led the PB Epic.
• Managed the creation of a call center at Spokane Urology, supporting 17 providers
• Successfully developed policies and processes for call distribution, registration management and provider credentialing at Spokane Urology.

Livonia, MI, US

• Led the consolidation of 19 health systems into one PBS at Trinity Health, managing over $2B in A/R. Implemented Lean Daily Management for best practice processes and high productivity.
• Successfully deployed and managed PBS colleagues in a remote environment.

• Led the successful implementation of Payer Contracts and Prior Authorization processes for a new hospital startup, resulting in improved financial processes.
• Negotiated and secured contracts with payers to ensure financial stability.
• Developed and implemented policies for Revenue Cycle staff, enhancing operational efficiency.

Spokane Valley, Washington, US

• Led a team of Revenue Cycle Consultants to streamline workflow and data reporting, resulting in improved operational efficiency.
• Developed and implemented process reengineering strategies, compliance plans, and AR management techniques to optimize revenue cycle performance.
• Managed Medi-Cal A/R clean-up projects, enhancing account management and financial outcomes.

United States, US

• Led strategic business development efforts, formed internal service lines, and designed revenue cycle training programs for various healthcare facilities.
• Conducted onsite client assessments for hospitals, RHCs, FQHCs, and Critical Access Hospitals.
• Achieved compliance management goals and provided solutions for revenue cycle advisory.

Frisco, Texas, US

• Led onsite professionals in Pre-Arrival, Revenue Integrity, HIM & Business Office for a 436-bed healthcare system.
• Directed system conversion from GE Centricity/HealthLand to Epic, developing processes and training.
• Analyzed and interpreted revenue metrics, contractual trends, and industry insights for actionable plans.

• Led revenue cycle team in developing and implementing dispositional receivable management workflows.
• Negotiated payer contracts and developed denial mitigation strategies.
• Managed multiple projects with over $1B in client charges, demonstrating effective leadership and cost management.