Kim Osborn Email & Phone Number

Muskegon, Mi

Grand Rapids, Michigan

Spearheaded quality system integrity and supplier quality function. Realigned communication between plant, sales, and customer to address customer satisfaction. Jump-started supplier quality functions in alignment with purchasing. Worked closely with engineering team to improve assembly process and supplier communications. • Identified engineering review with supply base to improve quality.• Escalated all customer concerns from biweekly meeting to operations.• Implemented… Show more Spearheaded quality system integrity and supplier quality function. Realigned communication between plant, sales, and customer to address customer satisfaction. Jump-started supplier quality functions in alignment with purchasing. Worked closely with engineering team to improve assembly process and supplier communications. • Identified engineering review with supply base to improve quality.• Escalated all customer concerns from biweekly meeting to operations.• Implemented an Advanced Quality process for all new products. Show less

Directed quality functions relating to AS9100 and Nadcap requirements. Realigned quality team as resource for machining centers. Defined and drove quality metrics and improved customer relations. Drove continuous improvement in quality and manufacturing realm to bottom line improvements. Supervised purchasing, quality, CMM, and NDT lab personnel.• Implemented a formalized (CAPA) to meet customer requirements.• Restructured the receiving inspection process to streamline material flow… Show more Directed quality functions relating to AS9100 and Nadcap requirements. Realigned quality team as resource for machining centers. Defined and drove quality metrics and improved customer relations. Drove continuous improvement in quality and manufacturing realm to bottom line improvements. Supervised purchasing, quality, CMM, and NDT lab personnel.• Implemented a formalized (CAPA) to meet customer requirements.• Restructured the receiving inspection process to streamline material flow through plant. Show less

Mercury Marine, Fond Du Lac, Wisconsin

Mercury is a manufacturer of Sterndrive and Outboard Engines for the marine industry, division of Brunswick.Responsible for Supplier Quality activities on campusLead 10 Quality Engineers and 7 support staff

Magna Donnelly, Newaygo, Mi

Responsible for customer deliveries, shipping/receiving and inventory fluctuations as well as internal scheduling systems utilizing Lean tools

Responsible for plant production performance measures including scrap, labor, quality, deliver and safety. Paint , molding, assembly, maintenance, materials and quality manager were direct reports.

Donnelly Corp., Newaygo, Mi.

Managed 6 Quality Engineers, 3 Manufacturing Engineers, 4 Quality Technicians and 8 Process Technicians. Accountable for all Quality functions.

Pullman Industries, Pullman, Mi

Responsible for the quality system standardization for 3 divisions.

Weldon International, Robert Bosch Inc, Bridgman, Mi

Responsible for the implementation and maintenance of ISO based quality system