Kim Cook Email & Phone Number

Auburn, Wa, Us

Spearheading all Alliance solutions for the Digital Workplace, including Field Support, Life Cycle Services and NextGen Networking and Data Center. Partnering with sales and delivery stakeholders to develop progressive, cost-efficient solutions.

Ashburn, Virginia, Us

Product development for DXC’s Sustainable PC as a Service product, an automation and analytics driven as-a-Service offering, delivering significant sustainability benefits. Collaborated major OEMs to develop the product and joint sales strategies. Refined go- to-market strategy, including development of sales material and training.● Served as thought leader on topics ranging from deal construction, financing, Lifecycle Services, and PC as a Service.● Led the development of a minimum viable product, normalizing the s solution for an OEM agnostic approach.● Partnered with Sales and OEMs on active customer engagements.

Fort Mill, Sc, Us

Developing products and solutions for Compucom's Product and Professional Services offerings.

Fort Mill, Sc, Us

Led solution pursuits for End User Computing opportunities. Closed more than $40M in business and contributing to pursuits in progress totaling $252M. Championed training, product, and process improvements.

Vernon Hills, Il, Us

Developed Managed Endpoint Anywhere product, a comprehensive end-user support program, entailing all elements of device life cycle from order management to disposal, including device analytics. Employed multiple consumption models, including “as a service,” capital expenditures, and financing. Orchestrated partnership discussions and contractual relationships with software and services partners. Collaborated directly with ecosystem of OEMs to develop joint sales strategies. Refined go-to-market strategy, including development of marketing collateral, sales training, and enablement materials. Facilitated and guided development of core design and operational elements, including cross-functional workgroups, statements of work, cost model, and operational best practices. Coordinated with multidisciplinary teams internally to develop new processes and partnerships to deliver the program. Trained sales and solution architects on how to perform presentation, discovery, and solution development functions. • Served as thought leader for endpoint computing, speaking to C-level executives on industry trends, endpoint best practices, and development of blogs and white papers.• Built comprehensive end-user compute capability in one year by leveraging partners and internal resources. • Developed a supporting Work from Home Assessment product in less than 60 days to address emerging business problems.• Established growing pipeline of $310,000,000 with only 15% of sales organization.

Hebron, Ky, Us

Managed strategic planning, working with sales and practice directors in end-user, network, and data center services; evaluated strengths and weaknesses and performed competitive analysis to develop investment, sales, and marketing plans. Oversaw development of sales enablement and marketing materials for all service offerings, including mobility, cloud, remote monitoring, and data protection. Functioned as product owner for Mobility as a Service product, including go-to-market strategy, marketing collateral, and sales training and enablement materials. Collaborated with key partners (Apple, VMware, and Calero) to develop this enterprise mobility management product. • Partnered on solution consulting on mobility sales pursuits, including Managed Mobility Services and Telecom Expense Management opportunities in excess of $10,000,000 in 2017. Established growing mobility pipeline of $30,000,000 in first year of mobility offering.• Executed Mobility Center of Excellence and sales enablement in partnership with VMware, significantly contributing to selection as 2017 digital workplace partner of the year by VMware.• Collaborated with delivery leaders to develop an optimized infrastructure methodology for all managed and professional services across organization, including standardized solution and delivery tools. • Implemented offering development program, based on ITIL and pragmatic marketing, to streamline product development process and reduce time to market for new solution offerings, including standardized product development tools, collateral, and sales training aids.

Hebron, Ky, Us

Provided solution leadership, project management, and pricing direction for managed and professional services opportunities. Led sales pursuits as necessary, including development of sales strategies, client discovery, solutions, and proposal development.• Contributed to more than $200,000,000 in complex solutions sales, with average 30% win rate.• Optimized proposal process and ROM pricing guidelines to enable faster first-pass solutioning and pricing.

Provided marketing & sales consulting services, including strategic planning, competitive analysis, sales streamlining and collateral development.

Fort Lauderdale, Fl, Us

Managed the post-acquisition integration of Spherion and Technisource solutions – established brand guidelines, integrated all products and developed all external collateral and internal sales tools. Established an Offering Development Program to guide product development and management efforts. Implemented many sales enablement tools, including blogs, success stories and newsletters to promote solutions sales education.Accomplishments include:Developed an integrated portfolio of solution offerings and sales aids that increased pipeline performance by more than 15%, resulting in $50 million of increased pipeline revenue. Implemented a groundbreaking Offering Development Program that streamlined the product development process and reduced time-to-market for new solution offerings. Program exceeded all critical success factors and was nominated for ITMSA Award for Marketing Excellence.Established analyst relations with Gartner, leading to Spherion’s initial placement on the Service Desk Magic Quadrant in the Challenger’s Quadrant.Implemented a lead generation campaign for solution sales that generated more than $130 million in pipeline revenue.

Atlanta, Georgia, Us

Marketing ManagerSuccessfully managed Spherion's Professional Services solutions, including IT Services, Professional Staffing and Recruitment Process Outsourcing. Responsible for the development and execution of all aspects of the marketing program, including product management, branding and advertising.Offering Development ManagerImplemented a ground-breaking program for the development of marketing strategies and sales training materials for all national solutions for managed and professional services. Responsible for the development of all technology-related marketing collateral and initiatives, as well as competitive and industry analysis. Business Solutions ConsultantManaged the proposal process from initial qualification through contract negotiation, including solution support for desktop services and deployment projects for a $30M technology client (Agilent Technologies). Created pricing models for desktop support, asset management and depot support for the company. Led solutions sales pursuits, including the development of sales strategies, client discovery, proposal development and pricing negotiations. Contributed to more than $150 million in sales with a 23% win ratio.

Evaluation, qualification and initial solution development for all service delivery opportunities over $250,000. Lines of business included help desk, hardware maintenance, IT deployments, and consulting. Assisted sales personnel in the development of sales strategies, including discovery sessions with the client, proposal development, pricing negotiations, etc. Developed and negotiated solutions in excess of $10 million in first month as an Acting Engagement Manager.

Managed a team of three solution development resources in the areas of help desk support, desktop support and program management. Guided the proposal process from qualification to final product, managing the workflow and output of each project and solution resource. Consistent win ratio of more than 30%.

Managed the proposal process for Inacom’s strategic OEM alliances, working with subject matter experts to develop subcontracted hardware support solutions for IBM, Compaq, Hewlett Packard and AST. Worked with executive management regarding strategic desktop issues for these highly customized opportunities, including system connectivity, customer satisfaction, hardware triage, process re-engineering, etc.

Managed the development of solutions and RFP responses for life cycle management and help desk opportunities of $5M or more. Developed winning solutions for Fortune 100 companies, totaling more than $100M in revenue. Proactively worked with operations to develop groundbreaking single point of contact help desk offering in response to RFP and industry trends.