Kimberly Pennetta Email & Phone Number

Arvada, Colorado

-- Build and maintain productive relationships with all customers; take responsibility for customer satisfaction and loyalty-- Maintain and manage closing reports to office expectations--- Collect property data; Review and maintain title commitment accuracy and satisfy requirements in a timely manner prior to closing--- Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a pro-active approach in notifying customers of potential roadblocks or issues--- Prepare and present files for closing; work up figures, prepare settlement statements and communicate with lenders for HUD1 approval and the receipt of loan documents; Present and disburse closing packages

Arvada, Co

Specializing in photo, video and video editing; Emphasis in wedding coverage, family portraits, senior portraits, engagement photos, maternity and newborn photos, sporting events, real estate, short films, commercials and promotional videos.--- Develops client contracts, compensation agreements and questionnaires. Manage client scheduling.--- Assisted in website design and content, including editing of all distributed materials.--- Assists in marketing efforts and development of marketing materials.Exclusive Videographer for Colorado National Speedway - Dacono, Colorado"Preserving Irreplacable Memories"

Arvada, Colorado

Assistant Branch Manager - Thornton, CO (11/2011 - 11/2012)Sr. Financial Sales Advisor - Arvada, CO (1/2010 - 11/2011 & 11/2012 - 3/2013)--- Achieve sales goals established by manager through direct selling and referral of deposit, loan and investment products and services; Coach branch associates on sales techniques.--- Strengthen customer relationships through cross-selling and up-selling to maximize retention and income generation by contacting existing and prospective customers. --- Develops plans to increase customer acquisition, business retention and branch expansion.--- Manage mortgage and consumer loan pipelines, including coordinating and processing loan files.--- Orders appraisals, title work, etc., reviews credit findings, calculates value and debt ratios on consumer loan files.Assisted in re-leveling of Arvada branch from Level II to Level III.

Thornton, Co

Manage and maintain an exceptional customer experience throughout the entire branch. Ensure entire banking center is in compliance with all applicable state and federal laws, regulations, bank policies and procedures. Achieve sales goals established by manager through direct selling and referral of deposit, loan and investment products and services; Coach branch associates on sales techniques. Strengthen customer relationships through cross-selling and up-selling to maximize retention and income generation by contacting existing and prospective customers. Acquire and deepen customer relationships through consumer, business and mortgage lending. Develops plans to increase customer acquisition, business retention and branch expansion. Implemented weekly reporting to ensure accuracy for retention and audit logs, Consistently maintained above average quarterly audit scores. Manage mortgage and consumer loan pipelines, including coordinating and processing loan files.

Lakewood, Co

Responsible for completing daily account reports and files, resolving customer account issues, preparing account letters and handling bank related transactions. Opened consumer and business deposit relationships; Responsible for cross selling new account services, and referring loan relationships. Achieved personal sales goals on a monthly basis. Implemented charter wide account checklists and assisted New Account Supervisor in implementation of new account review procedures of improved effieciency.

Denver, Co

Internship - Responsible for designing detailed expense and depository reports, assisting in company organization and flow, and creating detailed job descriptions. Also responsible for assisting company Executives in marketing and communications.

Bachelor Of Arts In Communication, Minor In Sociology

Graduated July 2010; Latin Cum Laude Honors Dean's List '07 - '10

Education record