Kim Phẩm Đặng Email & Phone Number

Ho Chi Minh City, Vietnam

Vinhomes Central Park

Ho Chi Minh City, Vietnam

- Organize customer care work according to the approved plan (in charge of more than2000 apartments of 4 apartment buildings).- Participating in the construction of the apparatus, the staffing; inspection, and evaluation of quantity, quality, training of staff(staff) within the scope of management.- Supervising, operating, and supporting functional departments to perform tasks- Maintain regular contact with the Board of Directors, Board of Representatives, Neighborhood Group, and authoritiesother ability.- Receive and resolve comments, complaints and resolve requests and complaints of customers as soon as possible to achieve maximum customer satisfaction- Manage and control the construction of apartments, renovation items in the building.- Manage and supervise to ensure security, safety, fire protection systems, technical systems, sanitation,the building's aesthetics operate efficiently and safely.- Coordinating and controlling the debt collection of the department at the Management Board.- Controlling the handling of violations of the Apartment / Urban Area Regulations.- Risk management, coordination with relevant departments to handle the crisis.- Advice and advise the Board of Directors on the process and lead the planning and implementation of the organization

Ho Chi Minh City, Vietnam

- Receive and handle customer requests, complaints and complaints.- Carry out inspection according to the checklist to ensure the beauty of the building/apartment- Carrying out the acceptance and handover of the Apartment in accordance with the handover standards and progressapproved- Carry out periodic visits and surveys of residents- Monitor and control the debt of customers, ensure that the debt is within the allowable range- Fully, accurately and timely update information to the management system.- Make periodic reports as required

Ho Chi Minh City, Vietnam

- Consulting, providing all types of telecommunication products and services to customers.- Receive and answer customer inquiries about services provided.- Coordinate with related departments to resolve complaints within the scope of work.- Service fee collection, revenue report.

Bachelor'S Degree, Business Administration And Management, General

Management And Operation Of The Apartment