Helpdesk adviser

Working with the specialist engineering department my duties were to provide clerical and administration support. This included time booking, time sheet processing, travel booking, expenses processing to the finance department, answering calls, email management, minute taking and processing, proof reading of documentation, scanning, filing and AD HOC duties when required.

Our duties are to answer incoming calls and book reservations for there hire cars. We also deal with general questions and queries, and offer help to resolve issues surrounding there rental.

My duties were customer service, till work, stock refill and general assistance in accordance with store policies. I was also a key holder, which meant I would run the store on Sundays. My duties were setting up the tills, banking, and float counts, cashing up, general back office administration and managing staff members.

I helped to successfully set up the Reception area for the new building, whilst providing a professional and friendly front of house service for visitors and staff.

My duties at the Aston Court are to greet guest's staying at the hotel on front Reception. These duties include general query's and requests, maintaining the Opera database and updating it, Booking reservations, providing services, hospitality and directions. My job also includes Administration such as answering the telephone, sending emails, counting the cash float, creating registration cards for check ins, posting company bills, updating the food allowance sheets, banking, creating cashier audits, updating the sales summary for each day, filing away the daily business and confirmations for bookings and handling payments from guests