Kim Plueddemann Email & Phone Number

Raleigh, NC, US

Overland Park, KS, US

Boston, MA, US

• Developed and documented REST and SOAP Web Services Scripts using LoadRunner for over 200 operations which enabled the Performance Team to more efficiently measure Transactions Per Second (TPS) and Service Level.
• Used Dynatrace to troubleshoot errors and high response times which helped the customers fix performance issues
• Converted Web Services scripts from LoadRunner to NeoLoad

New York City, NY, US

• Worked as a Lead Performance Tester that coordinated performance testing activities for several projects with onshore and offshore testers to ensure that testing was completed in a timely manner.
• Participated in Agile Methodologies such as daily scrum meetings, grooming sessions, and test planning meetings to ensure that the sprints are successful.
• Prepared daily and weekly status reports to inform management of the testing progress during the sprints.
• Streamlined instrumentation worksheet which eliminated unneeded steps which saved testing time.

Durham, NC, US

• Work on a Performance Volume Stress Testing Team that ensures that Service Level Agreements (SLA) are met using HP LoadRunner and Performance Center.
• Wrote and executed Test Plan, Workflows, Scripts, and Scenarios for the Care Radius conversion from MaxMC to ensure that the new system meets Service Level Agreements set by the vendor.
• Executed and Monitored Health Insurance Portability and Accountability Act (HIPPA) transactions such as Eligibility and benefits inquiry (270), Claims Statuses (276), and Electronic Remittance Advise (835) and Claim.
• Created Providers, small and large groups using PowerMHS and EDIFECS for data creation for Claims used for Enterprise Sociability Tests.
• Used Edifecs Transaction Management to validate the compliancy of HIPAA transaction and to verify the process of ETL loading.
• Executed, updated, and documented scripts for Enterprise Sociability Tests which consisted of running and monitoring multiple scenarios which comprise of applications which share common components in the architecture.

Burbank, CA, US

• Work on an Execution Team that ensures that Key Performance Indicators (KPIs) are met on a daily basis using HP LoadRunner and Performance Center.
• Performed opening procedures which included creating a daily agenda, daily data setup, ensuring data levels are at an acceptable level, bouncing servers, truncating logs and running smoke test.
• Ran full composite tests which consisted of running and monitoring 12 different scenarios running at the same time for 4 ½ hours using Performance Center.
• Conducted closing procedures which included analyzing data, preparing KPI sheets that compare the results to previous runs, opening defects for slow KPI’s, and preparing status reports for upper management.
• Member of the defect team which consisted of monitoring defects in Quality Center and ensuring that development teams are updating the defects in a timely manner. Attended weekly defect calls and reported status back.
• Primary lead on LevelN project and secondary lead on Magical Celebration and DVC Wishes. My duties included writing test plans, work flows, scripts and scenarios.

Wilmington, NC, US

• Plan and execute test strategies using automation tools. Test and resolve technical issues which ensure that performance requirements are met. Analyze and report results to management.
• Performed and coordinated assigned Performance testing tasks using HP LoadRunner and Shunra to improve quality.
• Created and Executed Vugen scripts using Web/HTTP, Siebel, Oracle NCA, AJAX, Citrix protocols resulting in successful testing of the applications.
• Utilized LoadRunner and Shunra together to emulate network latency to replicate any Geographical Region.

Bellevue, WA, US

* Developed and executed scripts using LoadRunner to ensure customers mobile storefronts performed well in production.* Wrote test plans; documented and maintained defects; and conducted manual functional / regression testing using Quality Center to ensure customers mobile applications functioned and achieved client expectations.

Falls Church, VA, US

* Contractor For the United States Postal Service* Drove performance test through its full process from gathering test requirements, developing test assets (test plans, test scripts and test scenarios) to running test and publishing the results.

Orlando, Florida, US

Bs, Computer Information Systems

Bs, Management