Kim W. Email & Phone Number

Overland Park, Ks, Us

Bellevue, Wa, Us

Newark, California, Us

Mumbai, Maharashtra, In

Overland Park, Kansas, Us

Managed day-to-day content on Sprint.com using Teamsite, Adobe Experience Manager (AEM) and managed personalization using Adobe Experience Targeting (XT).• Managed large volumes of content to support new products, services, offers and support.• Implemented, published and tested content for daily and monthly marketing releases as well as large enterprise IT projects and migrated content to production.• Migrated home pages, landing pages and ecommerce products from our legacy content management system to Adobe AEM.• Ensured content quality and consistently met requirements on tight project timelines with complex deliverables.• Comprehensive knowledge of web site maintenance, production processes, project assignment, root cause analysis and defect management • Created content specification documents for new IT development or enhancements.• Identified and implemented several process improvements.• Delivered on key financial drivers to increase customer self-service transactions and revenue and reduced overall web operating costs and churn.• Liaison between IT and business partners for application support and web content development.

Managed content on Sprint.com using Teamsite CMS.• Key participant on enterprise web enhancement teams providing content direction and implementation.• Provided content analysis, implementation support, ticket triage and ongoing maintenance of Sprint.com.

Overland Park, Kansas, Us

Conducted analysis, optimization, maintenance and implementation of content on sprint.com and maintained Inquira natural language search application.• Provided ongoing administration, IT development support and maintenance of CMS applications.• Provided program management for enterprise web enhancements. • Provided consulting services to stakeholders through effective requirements assessment and ensuring code development and delivery approach was aligned.• Served as a business analyst for new platforms or enhancements to web applications ensuring that they met business strategy, were aligned with best practices and met the needs across all web properties.

Overland Park, Kansas, Us

Managed and implemented the web strategy for Supply Chain Management (SCM).• Created SCM Intranet and Internet sites on Sprint.com.• Managed all SCM web projects and enhancements.• Partnered with IT on system requirements, design and implementation.• Consulted other Sprint Finance business units with content migrations to new CMS platform.

Overland Park, Kansas, Us

• Responsible for all Supplier Disbursements web site enhancements/maintenance which required creating business and system requirements• Led the Procurement Automation project for the Sprint purchasing credit card which automated monthly statements and provided on-line statement approvals for transaction tracking at all levels• Partnered with Profit Recovery Group audit team for problem resolution and fund recovery processes• Assisted with various PeopleSoft transition issue troubleshooting, resolution and communications