Kim Repp Email & Phone Number

Advise businesses on written and oral communications, targeted marketing, and start-up strategies. - Established niche-market small business. • Conceived multicultural marketing plan to reach national and expatriate clients. • Provided compelling marketing collateral to reflect the brand, including authoring and building search-engine-optimized bilingual website, multiplying page requests ten times over seven months. • Defined time-saving business processes and standards based on core values. • Introduced high-end customer service model.- Led company owner through launch, from concept to implementation. • Developed convincing content and produced both website and brochure. • Researched, compiled, and delivered proposal for key income-generating service. • Expertly edited articles published monthly in online magazine with over 5,000 e-news subscribers. - Supported Wells Fargo Advisors with experienced business and technical help during business-critical systems conversion affecting 12,000 users.

Richmond, Virginia Area

Supported Chief Administrative Officer in daily administration and long-term growth of $106million-per-year brokerage business in the U.S. and South America. - Wrote, reviewed, edited, and approved communications to be distributed internally to Latin America Group.- Planned, drafted, and electronically archived speeches, letters, and articles surrounding closure of offices in Brazil, through coordination with U.S. and international lawyers, the president of Latin America Group, human resources, and internal communications and public relations heads. - Oversaw efforts to establish a new gateway office in New York City by partnering with real estate, IT, telecom, corporate support and training groups.- Created comprehensive database and easy online updating process to track resolution of channel-specific issues identified by upper management as high priority.

Richmond, Virginia Area

Created and delivered engaging, accurate communications to approximately 15,000 employees in brokerage offices, maximizing return on investment of $60-million-per-year system upgrades.- Managed field communications for $6 million move of users to new computer system, resulting in not only a successful transition, but also establishing a communication model for all subsequent moves.- Founded and led strategic planning steering committee to revolutionize technical communications. • Introduced and gathered both field and administrative support for innovative database-driven solution.• Leveraged intranet and other existing resources to encourage adoption of new system. • Branded release communications across firm, increasing recognition and readership.- Transformed communication processes and standards.• Defined and documented flow of information and approvals, standardizing distribution across all sales channels.• Re-styled technical communications to make more succinct, marketable, and easy to read.• Spearheaded conversion of manual process to online, increasing ease and efficiency of gathering information, and facilitating sharing of knowledge on demand across departments.

Richmond, Virginia Area

Founded corporation. Produced effective bilingual websites, educational materials, and targeted communications.- Drove Virginia Hispanic Chamber of Commerce's strategic planning process, increasing the Chamber's number of new members from January to March 2005, compared to 2004, by 86%.- Tripled Chamber's e-newsletter readership and realized 50% average increase of event attendance.- Aided in lucrative client acquisitions for Mature Options, Inc., by collaborating with principals, senior marketing, and other staff to design, develop, and launch 508-compliant website. - Edited and produced nationally advertised Spanish language and Hispanic cultural training tools for Spanish Academy & Cultural Institute. - Developed efficient processes and standards, tantalizing copy, user-friendly information architecture, well-designed marketing databases, and business budgets.

Alexandria, Virginia

Guided all user-facing facets of major commercial websites, including content, navigation, and design.- Grew website revenues from $10,000 to over $1million in three years.- Improved project request processes between departments, significantly reducing development errors.- Produced and managed highly profitable e-commerce websites, including timelife.com. - Built timelife.com's first database-driven content management system. - Strategized with senior-level management to improve results of TV and online advertising.

Hot Springs, Virginia

Taught all levels of Spanish and French. Designed and implemented daily linguistic and cultural curriculum.

Master'S Of Arts, French

Intensive Course, Spanish

Grant from University of Virginia

Bachelor'S Of Arts, French (Minor In Art/Graphic Design)

cum laude