Kim Thomas Email & Phone Number

Nanaimo

I provided Senior Injury Adjuster Support on Litigated claims, researching and analyzing information to be sent to Plaintiff Council. My role involved ensuring protocols and procedures were followed precisely to ensure the confidentiality of information.

Nanaimo

I developed and maintained customer relationships for Frey Creative, successfully attaining 5 star reviews from clients on Google Reviews for excellent customer service and high quality standards. I produced 80% of business in the first year through referrals, building trust and rapport with customers. My role involved establishing credibility speaking at networking events; delivering value proposition in an engaging manner that persuaded new clients to work with Frey Creative. My administrative role consisted of monitoring and managing the company budget, analyzing reports using QuickBooks Online, tracking expenses and creating client invoices. In addition to financial responsibilities, I organized the office to maintain supplies, develop correspondence, and manage the company's calendar.

Vancouver

I gained business administrative experience working in the Executive Office at Vancouver General Hospital supporting the Project Management Team, Operations Director, Strategic Initiatives Director and Decision Support Director. My role involved hands-on support with meeting and conference set-up, program and technical support, developing internal communications and leading the administrative piece of VCH wide and internal projects.

Vancouver

In my role as Clinical Education Assistant, I supported the Learning and Technologies department in the Employee Orientation Program, processing and organizing the orientation of over 1500 new hires at VGH. I liaised with VGH Directors, Managers and Educators to ensure an accurate and timely flow of information. My greatest success was in increasing Educator engagement in the Orientation program.

Arts And Social Sciences, Cultural Anthropology, 3.45 Gpa

• Developed exceptional research skills by conducting hundreds of searches on several online databases, such as the Simon Fraser Library.

Education record