Reconfigured, updated, and facilitated a seven-month Foundations of Leadership live-online program with cohorts of 34-40 first-level leaders. Enhanced program effectiveness to include a wider array of topics, “connect” sessions with peers, and Individual Development Plan 1:1 coaching. Conceptualized and designed a 10-month Manager-of-Manager (MOM) leadership development program that will launch in Spring 2023. Pioneered and facilitated a three-part change management program from FranklinCovey entitled, Change: How to Turn Uncertainty into Opportunity. Designed and facilitated Communicating with Empathy and Coaching for Peak Performance virtual courses, both of which consistently exceed capacity with over 40 attendees and receive exceptionally high Net Promoter Scores. Partnered with Employee Relations to enhance and co-facilitate modular programs for employees and leaders company-wide including: Respect in Our Workplace, Culture Killers, How to Manage the Progressive Discipline Process, and Employee Recognition. Co-designed, developed and facilitated a multi-day strategic planning session for eight Human Resources senior leaders to define and establish a 5-year strategic plan that aligns with the company plan of growing to 1000 stores by 2028.Leveraged Korn Ferry Leadership Architect (KFLA) competencies and provided consultative services for leaders and employees with identifying development priorities and providing specific recommendations for developing those skills. Designed and pioneered a Facilitating Engaging Meetings two-day class for 12 Transportation Terminal Managers who were seeking to innovative strategies to generate greater participant involvement and engagement during team meetings. Facilitated the DISC behavioral assessment sessions for teams to identify communication strengths and challenges and strategies for enhancing communication.

Facilitated leadership development programs and organizational development initiatives for one of the U.S.'s largest wholesale distributors of building supply products with 1200 employees located at 34 distribution centers nationwide and one corporate office. Defined and executed the leadership development strategy for the company and collaborated with Legal Counsel to define, launch and monitor annual compliance training programs. Designed and delivered engaging VILT and ILT leadership development programs from FranklinCovey and DDI for over 200 leaders. Launched Korn Ferry Leadership Architect competency card sorts to define both company-wide competencies for leaders and individual contributors as well as position-specific competencies and applied these to career mapping. Served as LMS administrator and selected 100-course elearning library. Managed company-wide communications including weekly senior leader podcasts, quarterly town hall meetings and videos, and COVID notifications.

Manage leadership development programs and organizational development initiatives for a food manufacturing company with 500+ employees located at three plants nationwide and one corporate office. Facilitated High Impact Leadership classes and virtual learning sessions and administered a leadership assessment for 60 managers and supervisors utilizing curricula designed by DDI. Conducted needs analysis, designed and developed Principles of Leadership, and facilitated L.E.A.P. (Leading Excellence and Accelerating the Potential of Teams) for 30 informal, front-line leaders. Collaborated with the Packaging Manager to launch a leadership development book club to assist his leaders with using concepts taught in L.E.A.P. to enhance performance coaching. Managed 360 assessment processes and provided 1:1 coaching for 10 executive leaders and managers. Spearheaded the launch of the company’s second annual culture survey achieving 96% participation, an 11% increase in participation compared to the 2015 survey. Designed, developed and facilitated The Power of Possibility through Teamwork for the Marketing Department to assist them with transforming their team dynamics and redefining their mission statement. Partnered with the Director of Sales to research, interview, and select a guest speaker for a Negotiation Skills workshop. Assisted the guest speaker with finalizing materials and facilitating a customized program for 19 sales leaders.

Managed the satellite company training center where newly hired General Managers, Assistant General Managers, and Sales Leaders participated in onboarding and job skills training for 308 retirement communities nationwide. Recruited, hired, developed, and evaluated a team of up to four Professional Development Specialists and one Learning and Development Coordinator who delivered competency-based curricula and provided exceptional customer service to 25+ learners on a weekly basis for 48 weeks annually. Taught adult learning theory and transformed the classroom experience from lecture and presentation-based to a learner-centered, engaging, collaborative learning atmosphere. Partnered with subject experts and L&D colleagues to design, develop and launch new leadership development curricula as well as a one week consultative sales curriculum. Utilized action research and the team development model to enhance team development and new leader assimilation processes.

Assessed, designed and developed presentation skills training for senior leaders and a 10-week supervisory academy using DDI concepts for first-time leaders company-wide.

Directed guest service and legal compliance training for over 930 Ladies and Gentlemen at luxury hotels in Dallas and New Orleans. Designed and delivered creative leadership development programs for 160+ managers and supervisors and over 50 Learning Coaches. Designed and pioneered unique guest service and brand standards training including the WOW Project in Dallas, Ringing in the New Year Line-Up Program, and New Orleans Mentor Program. Partnered with 50+ Learning Coaches to develop 21-Day departmental training outlines as well as resource workbooks for new employees. Created and facilitated unique team-building programs for various departments at both hotels. Maintained extensive learning dashboards as well as data entry in company LMS for both hotels.

Defined and created professional development programs designed to foster Hispanic education and leadership via a non-profit organization. Collaborated with colleagues to design and facilitate a national Officer Leadership Training Programs. Fostered strategic partnerships with expert speakers, sponsors, federal government officials, and academicians to develop educational seminars for a national conference for 8000+ MBA students through executive-level attendees. Coordinated logistics for Career Management Center and Executive Coaching programs.

Designed and facilitated all on-boarding, orientation, and leasing, training programs for over 150 staff at 14 luxury communities throughout Texas. Spearheaded employee recognition programs, associate and resident satisfaction survey processes, and directed the mystery shop program. In conjunction with the Operations Team, created and authored the policy and procedures manual and a variety of instructional materials. Pioneered and launched a unique,new manager-in-training program to prepare for future company growth.