Kim Ryan is a Executive Director of Employee Experience at Kaplan North America at Kaplan. They possess expertise in talent acquisition, employee relations, recruiting, human resources, talent management and 31 more skills. Colleagues describe them as "I have worked with Kim on several events at Western Technical College. Each time I've asked her to participate, she's brought enthusiasm, knowledge, and excitement to the event. I know the audience is in good hands when Kim is behind the microphone.", "During my time at CenturyLink, Kim managed a team of Recruiters and Recruiting Coordinators (including myself) and ensured that we were reaching our Talent Acquisition goals for both brick and mortar and virtual contact centers. What stood out the most to me was Kim's ability to keep her team engaged and motivated, no matter how stressful the situation was or how far the goals were stretched. By providing general oversight and the necessary tools, Kim made me feel empowered to go about my job knowing that I was trusted and respected. However, if I did need help, Kim was always accessible and ready to provide support in any possible manner. I always felt like I knew what was expected of me and that my contributions were valued. This gave a lot of meaning to my job and made me want surpass the expectations by constantly looking for ways to improve our internal processes. I believe that it was Kim's leadership style that enabled me to learn and grow within a challenging business environment, and therefore enhance my career. Thank you for everything you did for me, Kim! I have no doubt that you will continue to set the example of what it means to be an amazing leader.", and "It is my great pleasure to write this recommendation for Kim Ryan. I have had the pleasure of working with and viewing Kim’s professional development over the past four years, and I can state with confidence that she is a motivated and responsible person with a high degree of integrity. As such, I expect that she will be a very positive addition to any institution. Kim was one of my Talent Acquisition managers responsible for overseen a team of 12 team members and direct responsibility for successful talent search and hiring activity in 10 plus customer support centers at CenturyLink (Consumer & Small Business, National Field Sales, Credit & Collections and Non-Call Center management personnel). The position required constant interaction with her team, her peers, the public (Vendors / Partners), as well as the ability to liaise between different departments. Success was dependant on strong communication and interpersonal skills. In this role, Kim had a considerable amount of responsibilities, and she handled them effortlessly. She showed her skills to communicate with both customers and the Talent Acquisition staff, and due to her dedication and attention to detail, our company and department either met or exceeded the Service Level Agreement (SLA’s) we had for 3 years in a row. I am happy to act as a reference for Kim and can speak to her customer service skills, work ethic, reliability, analytical skills, computer literacy, and professionalism. Please feel free to contact me should you require further information."