Kim Schafer is a Utility Industry Advocate, Strategist and Advisor, Validos.com at Validos LLC. She possess expertise in business analysis, quality assurance, business process improvement, training, business process and 18 more skills. Colleagues describe her as "Kim was responsible for overseeing project Quality Assurance for our mutual client on a large Customer Information System replacement project. Prior to this, she had led the client's efforts during the vendor selection process. Kim liaised directly with the client's CIO and Board of Directors in her role and communicated major project issues to them. Kim's ability to relate individual project issues to the larger strategic scope of the initiative was responsible for ensuring the decision makers on the client's Board had the right visibility into the project at all times. Kim's professionalism and keen grasp of facts and issues made it a pleasure to work with her and I highly recommend Kim."