Kimberly Hess Email & Phone Number

Raleigh, North Carolina, United States

Supports the Public Service Companies unit of the Local Government Division, which conducts appraisals of public service companies, including communications, power, pipeline, railroad and other transportation companies. Receives reports and responsible for maintaining the information, processing data and managing related correspondence. Provides customer service via phone and email to stakeholders of the unit as well as taxpayers who contact the division.

Worked in both a librarian and technical support role. Helped students find books for both recreational reading and for their studies. Taught research skills for preparation for life and further academics. Provided technical support to over 1100 students and 100 staff at Lufkin Road Middle School. Collaborated with teachers to teach classes that support their curriculum. Maintained the library by purchasing and processing books and creating a warm and welcoming space at the heart of the school.

Raleigh-Durham, North Carolina Area

Managed an active media center and taught media and technology classes. Provided vision and leadership for activities related to technology planning, purchasing, and implementation. Provided technical support. Responsible for library collection. Provided book recommendations to students and created reading incentive programs. Website creation and maintenance responsibilities.

Provided library reference service to faculty, staff, and students. Responsible for the preservation and access of materials in college archives.

Provided reference service both in person and via virtual reference software to faculty, staff, and students. Utilized a variety of resources both online and in print. Taught bibliographic instruction classes.

Bachelor'S Degree, Accounting

Graduate Studies, Library Science

Master Of Library Science - Mls, Library And Information Science

Bachelor Of Science (B.S.), Business Administration