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Kim Teck Ng Email & Phone Number
Regional Senior IT Service Delivery Manager
at
PERSOLKELLY
1 work email found
@ibm.com
1 phone found area 659
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Regional Senior IT Service Delivery Manager
Location
Singapore, Singapore, Singapore
Company size
Who is Kim Teck Ng? Overview
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Quick answer
Kim Teck Ng is listed as Regional Senior IT Service Delivery Manager at PERSOLKELLY, a company with 4068 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at ibm.com, phone signal with area code 659, and a matched LinkedIn profile for Kim Teck Ng.
Kim Teck Ng previously worked as Delivery Project Executive at Ibm and Service Delivery Manager at Ibm. Kim Teck Ng holds Bachelor Of Information Systems And Computer Science, Information Technology from National University Of Singapore / Nus.
Company email context
Email format at PERSOLKELLY
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{first_initial}{last}@ibm.com
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Profile bio
About Kim Teck Ng
Strongly experienced in IT outsourcing and service delivery in Healthcare, Financial and Telecommunication sectors.Committed to help business and customer achieve its business goals and service levels through best practices in IT service management, process and technologies.Key Personal Strength includes1. Attentive to details for sound decision-making in IT planning and delivery2. Committed to discipline for successful execution of IT delivery plans.3. Committed to prudent cost control to maintain good IT financial health.4. Committed to strong interpersonal relationship for successful outcome for business.5. Committed to high-performance teamwork for desired & sustainable result for business.CAREER ACHIEVEMENTS1. Commendation from Customer GCIO for good customer services (2012-2013)2. Contribution to new revenue (above $10M) and cost saving (above $1M) to IBM (2007-2013)3. Pioneer batch for successful launch of IBM e-Hosting business (2000-2003)4. Individual Bravo Award for outstanding contribution and quality solution to IBM (2001)5. Staff Award for "Living the Core Values" in Starhub (2000)6. Commendation from Mount Alvernia Hospital for customer service with ST Computers (1997)7. Pioneer of Talking Yellow Pages (new product) for Integrated Information Pte Ltd (1994-1995)
Listed skills include It Service Management, Itil, Service Delivery, Service Management, and 16 others.
Current workplace
Kim Teck Ng's current company
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Persolkelly
9 roles
Kim Teck Ng work experience
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Regional Senior It Service Delivery Manager
CurrentIT service delivery and management for Asia Pacific Region
Aug 2017 - Present
Delivery Project Executive
- Delivery Project Executive – SingHealth, Healthcare Services
- Manage resource of 108 support personnel (including SDMs) working in a multi-vendor cluster environment for 8 institutions with over 10,000 users on 24x7 operating hours.
- Seek out opportunity for new business and revenue growth by working closely with IBM Project Executive, IBM solution and engagement teams.
- Oversee cost, expense and productivity in all disciplines of the resource deployed in projects
- Manage customer relationship with key customers and stakeholders including 3rd party suppliers to IBM and customers.
- Mentor and SDMs and team leads to build a core team with high skills proficiency and strong service-oriented culture.
Aug 2015 - Aug 2017
Service Delivery Manager
- Service Delivery Manager – SingHealth, Healthcare (Feb'10 to now)
- Supported customer with 20.000 users for 7 institutions in the cluster
- Managed SLA, cost and operation for Service Desk, Deskside, IPC, Asset and Server Support
- Supported Project Planning, Quotation, Contract Change and Customer Satisfaction
- Managed cost efficiency through planning and monitoring of operational expenses
- Reviewed process and operation with customer for service improvementService Delivery Manager - DBS Singapore, Finance (Apr'06 to Jan'10)
Aug 2003 - Aug 2015
Advisory It Specialist (Data Center / E-Hosting Services)
- Provided regional support for 24x7 IT Infrastructure and hosting
- Managed 3 personnel to work closely with Global team
- Enabled responsive service with proactive resource planning
Aug 2000 - Jul 2003
Senior Database Administrator
- Provided support in Operation Delivery, Deployment, Monitoring and Maintenance for 24x7 IT Infrastructure services (database and messaging support) for Customer Relationship Management (CRM), Billing and Service.
- Worked closely with key vendors in handover for the launch of the organization in Apr 2000.
- Managed team of 2 support personnel to work closely with suppliers and other IT support teams within the organization.
- Enabled responsive service with proactive management of resources and prioritization of workload.
Apr 1999 - Jul 2000
Operation Analyst
- Provided support in Data Center Operation & Delivery for 24x7 IT Infrastructure services on Trade Finance Application, Oracle databases and Batch Operation & Monitoring (via Control-M) for Asia Pacific countries.
- Worked closely with Application teams for deployment of new applications and current fixes
Aug 1998 - Apr 1999
Senior Application Specialist
St Computer Systems & Services (S) Ltd
- Provided support in Operation Delivery for quality control, development, deployment and support of Healthcare Information Systems (HIS) for Mount Alvernia Hospital.
- Involved in complete software life cycle of Product Development, from business requirement study, design to quality control and rollout in projects for Healthcare customers in Singapore and Malaysia.
Aug 1995 - Aug 1998
Senior Analyst Programmer
Integrated Information Pte (S) Ltd
- Provided support in Operation Delivery for development and support of Yellow Pages (via Kiosk) and Talking Yellow Pages (via Telephone).
- Involved in complete software life cycle of Product Development, from business requirement study, design to quality control and rollout in Commercial projects.
Jul 1993 - Jul 1995
1 education record
Kim Teck Ng education
FAQ
Frequently asked questions about Kim Teck Ng
Quick answers generated from the profile data available on this page.
What company does Kim Teck Ng work for?
Kim Teck Ng works for PERSOLKELLY.
What is Kim Teck Ng's role at PERSOLKELLY?
Kim Teck Ng is listed as Regional Senior IT Service Delivery Manager at PERSOLKELLY.
What is Kim Teck Ng's email address?
AeroLeads has found 1 work email signal at @ibm.com for Kim Teck Ng at PERSOLKELLY.
What is Kim Teck Ng's phone number?
AeroLeads has found 1 phone signal(s) with area code 659 for Kim Teck Ng at PERSOLKELLY.
Where is Kim Teck Ng based?
Kim Teck Ng is based in Singapore, Singapore, Singapore while working with PERSOLKELLY.
What companies has Kim Teck Ng worked for?
Kim Teck Ng has worked for Persolkelly, Ibm, Starhub, Deutsche Bank, and St Computer Systems & Services (S) Ltd.
How can I contact Kim Teck Ng?
You can use AeroLeads to view verified contact signals for Kim Teck Ng at PERSOLKELLY, including work email, phone, and LinkedIn data when available.
What schools did Kim Teck Ng attend?
Kim Teck Ng holds Bachelor Of Information Systems And Computer Science, Information Technology from National University Of Singapore / Nus.
What skills is Kim Teck Ng known for?
Kim Teck Ng is listed with skills including It Service Management, Itil, Service Delivery, Service Management, Incident Management, It Outsourcing, Database Administration, and Manage Client Relationships.
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