On-Site Msp Program Manager At Xerox Corporation
Superior Staffing, Inc.
Supervised through Superior Staffing the MSP On-Site Xerox office and managed the support staff. Responsible for annual performance appraisals, continuous feedback, compensation increases, team development, hiring and termination of direct staff.Provided Contract Labor direction to Xerox management regarding contract employee policies, procedures and human resource issues.Processed weekly payroll for 50 employees working in contract positions with customers and administered vacation, direct deposits, 401k, health and other related personal benefits.Continuous development and maintenance of relationships with Xerox hiring managers and Global Purchasing to assess current hiring needs for multiple divisions within Xerox.Conducted harassment, discrimination and misconduct investigations.Produced and provided weekly and monthly recruiting and employment reports to Xerox Global Purchasing and Superior Executive Staff on number of open contract labor employment orders, number of contract positions filled by each associate vendor, the number of Xerox orders canceled and analysis of employee turnover.Assisted Xerox Global Purchasing in updating and creating job descriptions for multiple internal organizations covered under the Managed Services Program.Developed employee procedure manual outlining the program staff responsibilities and policies.Project Lead on the implementation of Superior’s Labor Activity Management System (LAMS360), a customizable Web-based employment ordering and tracking system that automates the process of recruiting and hiring external labor.Assisted as project coordinator in the implementation of the Superior Administrative Master Vendor program for Xerox Canada MSP in 2004.