Yunfei (Kim) Jin Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

 Act as key point of contact for customer issues, enquiries and concerns, providing excellent service Build and maintain strong customer relationships and develop trusted advisor relationship with key accounts Communicate progress of monthly and quarterly initiatives to key accounts, and forecast and track key account metrics Ensure timely delivery of solutions according to clients’ needs, and assist in urgent requests or escalations Manage changing work requirements and volumes of work, adapting to new priorities Communicate effectively with team members to accomplish objectives on schedule Uphold all company standards and values, including confidentiality Key Achievements: Individually ran 644 projects within 3 years, and worked on 467 campaigns for pharma brands Successfully delivered 99% of projects on time and with good conditions

Sydney Area, Australia

Pharmaceutical Promotional Marketing Experts!-Effective communication skills, including the ability to effectively communicate requests and instructions to individuals and groups-Commitment to, and enthusiasm for, client service and delivery-Possess flexibility and adaptability to manage to change work requirements and varying volumes of work-Ability to work cooperatively and effectively within the team and the organization-Ability to manage multiple tasks simultaneously, solve problems, manage and meet deadlines and maintain a high quality of work-Possess a personal presentation that reflects a professional image and the values of the organisation

Sydney Area, Australia

 Implemented marketing and advertising campaigns by analysing sales forecasts and market data Communicated with team to develop marketing and advertising strategies and objectives Organised promotional presentations in coordination with graphic design department Collected and analysed sales data, preparing reports for senior management Handled inventory, orders and invoices Provided sales data and supplied market trends, forecasts, account analyses and new product information to sales team

Darling Harbour

 Provided a range of administrative support duties, including transcribing, formatting, editing and sending text, data and graphics Handled correspondence, research and enquiries for executives Maintained appointment schedule, including meetings, conferences and travel Attended meetings in executive’s absence and spoke on executive’s behalf  Provided excellent customer service, greeting visitors and responding to enquiries Upheld company policies and confidentiality Organised work schedules and task delegation for clerical staff

Shanghai Suburb, China

 Supported all recruitment and employment policies, assisting in development of human resources policies and procedures Ensured compliance with all relevant legislation, and managed BIDW project information Scheduled resources to meet clients’ requirements Prepared logs of all service start-up and maintained track of all job systems Generated reports, evaluated resources prior to meetings and prepared documentation Communicated with project managers and directors, maintaining records of resource availability Performed forecasting of project requirements and conducted research for special projects Designed strategies in communication with HR department, and ensured effectiveness of organisation policies and schedules

Shanghai City, China

Maintains office schedule by picking-up and delivering items using automobile.Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.Updates job knowledge by participating in educational opportunities.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation.

Legal Business Administration, Certificate 3

Bachelor'S Degree, Business Administration And Management, Marketing

Completed Human Resources, Public Relations, Accounting, Logistics, Secretary Writing, Diplomatic Etiquette, Computer Processing.