Kim Trang Phan Email & Phone Number

Ho Chi Minh City, Vietnam

- Be in charge of leading program development and operation teams- Analyze training needs from clients and consult the solutions- Work closely with Experts to develop training content for managament topics- Co-facilitate in live-online/in-class training workshops- Implement training impact measurements depending on Clients’requirements

Ho Chi Minh City, Vietnam

1. E-learning - a program providing online courses on VNG E-learning webpage: Coordinated with partners to digitalize courses and design webpage2. VNG Functional Mentoring - a training and practice program for functional mentors: Designed training content and established Mentoring Community 3. VNG Coaching Community - a training and practice program to build up coaching culture: Established Coaching Community and joined as a Personal Coach

Ho Chi Minh City And Hanoi

o Implemented full training process from TNA (training needs analysis) to TIA (training impact assessment) for management levels to adapt Company or business's needso Take Project leader role in L&D projects, including:1. English Working Skills for SEA market (from 2017 up to now) - a language training program for employees who are working in SEA market developing English and professional working skills: Cooperated with foreign partners to set up annual program2. 1st-Line… Show more o Implemented full training process from TNA (training needs analysis) to TIA (training impact assessment) for management levels to adapt Company or business's needso Take Project leader role in L&D projects, including:1. English Working Skills for SEA market (from 2017 up to now) - a language training program for employees who are working in SEA market developing English and professional working skills: Cooperated with foreign partners to set up annual program2. 1st-Line Manager Development program (from 2016 to 2018) -The most successful management program with annual training and coaching activities to develop basic management skills for 1st-line managers: Developed and standardized the format of program 3. VNG Trainer’s day (2017) - an annually event to give thanks to who contributed in people development o Researched and developed training program basing on Company’s needs such as Core Values training, Mentoring skills course, On-the-job training workshopo Coached individuals in more than 20 hours and facilitated group coaching in more than 100 hourso Trained Orientation program for Newcomers o Have supervised 3-4 staffs since 2017 to handle operation tasks Show less

Ho Chi Minh City

- Conducted operation tasks for annually Performance Appraisal project- Supported HRBP team in some HR projects as developing competency framework- Managed data and made reports

Ho Chi Minh City

- Handled logistics for training activities including venues and equipment.- Set up VNG Library's plan, including data, budgets; organize quarterly activities. (VNG has a Library to support staffs in learning process)

Hcm City

o Consulted Vietnamese labor regulation for foreign employeeso Conducted process to grant work permit and temporary residence card for foreign employees

Ho Chi Minh City

- Recruit waiter, waitress, chef, bartender for many restaurants, coffee shops.- Compose labour contracts, train some basic skills and introduce them about new job.

Master’S Degree, Business Administration And Management, General

Bachelor'S Degree, Human Resources Management

Activities and Societies: Leader of HRM Team. Counsellor of HRM’s Students Top 10 Excellent students graduated in 2014

High School, Literature