Mid-Market Project Management Team
CurrentCustomer facing project management for fiber internet access projects (that may include extensive construction and permitting) for Mid Market Business customers. Manage equipment and service installation for Managed Network Services. Coordinate PRI/SIP voice trunking projects and various move, add, change and disconnect projects. Coordinate requests for 3rd party pre-installation fiber site cert and voice gateway installations and testing prior to planned installation date or voice cutover conference. Provide regular project updates to the customer, document customer touchpoints and update internal systems and reports. Manage due dates and set customer expectations. Meet financial objectives.