Kimberly T. work email
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Kimberly T. personal email
Kimberly T. phone numbers
I am an executive leader with extensive experience spanning a range of hardware, software and web operations including Quality Engineering & Assurance, Globalization, Program Management, Usability and Functional testing, Marketing, Customer Solutions, Qualitative and Quantitative User Research, World-wide Beta studies, Technical Publications, E-Learning, and Release Management within the cloud computing, desktop and consumer device industries. I specialize in architecting incredibly effective organizations that have a passion for quality, the product offerings and the customer.I have been successful in quantifying the effectiveness of how products solve the real world problems of the end user and bringing technology companies forward in their business environment that has to be more and more consumer-centric. I am a leader with a heart for quality, process improvement and people excellence; these traits drive better work environments, business successes across the organization and customer delight. • Quality Assurance Leadership • Project & Program Management • Operations Management • Develop and Manage Teams Offshore • Customer Experience • Critical Thinking • Negotiations• New Product Rollout • Change Control • Strategic and Tactical Planning • Agile Development• Team Leadership • Motivation • Risk Management • Creative Problem Solving Skills • Process Improvement / Process Reengineering • Excellent Communication and Presentation Skills • Building QA Automation Teams • Interpersonal Skills • Collaborative Influencer • Quality Engineering • Business Operations • QA Automation • Team Builder • Team Promoter • Marketing Operations
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Career Coach And ConsultantLhhCalifornia, United States
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Career Coach/ConsultantLhh Sep 2024 - PresentJacksonville, Florida, UsConsultant at Lee Hecht Harrison, for the delivery of career transition services. As a Career Counsellor, I help facilitate the transition process for clients in order to enhance their job search skills (resume, LinkedIn profile, networking, interviewing, salary negotiations) to help them transition to their next position as quickly as possible.Career Coaching | Interviewing | LinkedIn Profile | Salary Negotiation | Networking -
Quality Engineering And User Validation ConsultantSelf-Employed Mar 2024 - PresentHelping others and various companies reach their next level in Quality Engineering efforts along with a focus on User Validation by training organizations and helping to build teams that have a passion for functional and user validation initiatives to collect qualitative and quantitative data to support design and development actions taken - such as running usability studies, conducting product surveys and running small to large beta programs.
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Director Of Quality EngineeringCorsair Nov 2020 - Mar 2024Milpitas, California, UsDirector of Quality Engineering for Corsair Gaming, Inc. Leading quality assurance efforts for Test Engineering, Validations, Out of Box Experience (OOBE), Beta, Usability as well as worldwide Regulatory Product Compliance and ESG (Environmental, Social, and Governance). Responsible for a wide range of products for computers, including high-speed DRAM modules, ATX power supplies, USB flash drives, CPU/GPU and case cooling, gaming peripherals, computer cases, solid-state drives, and speakers. Driving quality globally across a large multi-disciplined engineering organization, designing and implementing automated testing frameworks, leading the development of comprehensive testing methodologies and guiding the integration of software and hardware for a large number of product categories; currently a total of 32 product lines. -
Director Of Quality Assurance / Operations, Global Corporate MarketingWestern Digital Mar 2018 - Aug 2020San Jose, Ca, UsLeading the Marketing Services team at Western Digital as the Director of Quality and Operations within the Global Digital Marketing division: Quality Assurance for all WDC websites, Western Digital's delivery documentation needs on all hardware and software products (Technical Publications), translation efforts globally on all materials across the organization as well as the channel e-learning process (WD University), consisting of content and toolsets with support propagated through the channels and for effective Sales Enablement objectives. Provides leadership and strategic direction for the assigned areas, mentors staff members, workload assignment and leveling, and contributes in testing needs, technical editing and usability on deliverables. Manage the designers who create the customer/channel facing material; oversee all release deliverables to ensure quality and consistency, interview technical stakeholders to capture relevant information, interact with the product managers and user interface directly to create detailed instructions for a variety of audiences. Support a culture of continuous process improvement and passion for outstanding customer experiences in all venues.Specific Accomplishments: • Started up the Web team’s Quality Assurance – currently up to 30 websites; driving the roadmap in sync with IT and Marketing Operations Authoring team (Back & Front-end Dev).• Analytics Based QA, or Quality Insight, to support the Business Intelligence group.• Brought all Translation efforts in house saving money from agency spend, insuring a significant vendor discount and improved quality of translation with a corporate wide Translations Strategy and Globalization efforts. • Grew Western Digital University’s user base 400%.• Conducted Beta Program and Usability studies for our deliverables as well as devices.• The first team in the company to deliver ADA compliant interfaces to our customers.• Center of Excellence for Digital Transformation efforts -
Director Of Quality AssuranceQmerit Dec 2015 - Mar 2018Irvine, California, UsLeading all aspects of Quality Assurance for Qmerit. Delivering on the mission to distribute a world class supply chain solution as well as work activity management to help companies efficiently and effectively deploy the right personnel to the right place at the right time; a solution designed to benefit companies, their clients and employees. Establishing best practices across various QA disciplines including functional & non-functional testing, usability testing, performance testing, and overall release management process. Creating a highly collaborative and creative environment where our staff is enthusiastic to tackle new problems, and has the ability to bring clarity to ambiguous or under defined missions. Specific Accomplishments: • Partner closely with VP of engineering to drive the overall objectives of the engineering organization• Contribute to Qmerit’s strategic business planning processes as a problem solver with the ability to generate and implement a strategy• Develop a culture of innovation, inspiration, and collaboration that's dedicated to rapidly delivering high-quality products that delight users and produce results for the business• Hire, train and mentor all QA staff (on-site and offshore) in QA and QC standards, user research, test automation business processes, and testing tools• Interact with Qmerit’s executive leaders giving status updates and detailed thoughts into the options we have for each release• Lead all managed team members while promoting a fun, delivery oriented environment• Support leader for all of development and engineering• Hire, motivate and grow a high performing team of subject matter experts delivering on strategic objectives while continuously evolving and improving• Lead in a matrixed organization through a combination of influence, partnership, and authority -
Senior Manager, Quality Assurance - Platform EngineeringWestern Digital Oct 2008 - Oct 2015San Jose, Ca, UsManaged the quality assurance objectives on WD’s Branded Products, consisting of direct and network attached storage devices, media products, associated content and other devices. Testing focus is usability and functional in orientation and includes UI, API, mobile and web based products.Specific Accomplishments:• Built and managed a team of up to 30 platform test engineers and technicians, with a high retention rate. • Championed and organized the extensive security testing needed on the network devices to protect our customer's data and the WD brand. • Pioneered an automation team for our Desktop Client Apps, providing better test coverage. • Implemented User Experience Research into the Design and Development process, using various qualitative methods, that changed the culture at WD to ensure that early customer feedback was essential to the flow of the UI and interaction with the solution overall. • Created a Best-In-Class Beta System, with a 10,000 world-wide strong Beta Participant Database, that enabled ease of specific recruitment, communication, bug tracking and overall management of the quantitative feedback. Provided metrics from the Beta programs for net promoter scores, customer interest and satisfaction that enabled solid business decisions to be made prior to release. • Operated as the final gate-keeper on all integrated products and update releases. • Provided additional assistance to Technical Support and other internal customers by conducting training, escalation aid, testing for units distributed to reviewers, factory tools testing for manufacturing use, localization verification and technical publications. • Coordinated work when required for augmented test coverage with outside test houses for Wi-fi certifications, security/network penetration, fast & gigabit Ethernet. • Built a testing lab to validate interconnected products – mirroring various consumer and commercial environments as well as usability labs in 2 locations.
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Program ManagerSage Software Sep 2006 - Oct 2008Newcastle Upon Tyne, GbPromoted to drive enhancements in operational performance as part of senior development team. Oversee and support 2 ERP business management software lines (MAS 90/200 and MAS 500). Developed and manage a team of 23 offshore resources. Mentored and coached teams in the states and offshore in Agile and Scrum development methodologies. Facilitated short and long term project and program planning and reallocated resources as necessary. Spearheaded beta, launch, operation reviews, and sprint meetings. Monitored and implemented dashboards, communication sites, project health, risk assessment, reallocated resources and mitigation plans. Delivered weekly, monthly and quarterly performance/status reviews for executive management. Ensured continuous delivery of top quality products/services and enforced compliance with corporate standards, regulations, and benchmarks. Committee member for better tools and usability champion. Specific Accomplishments:• Star Program Manager in a complex role. • Development of Offshore Development Center, enabling team to have the resources needed to deliver software ahead of schedule and meet customer expectations. • Spearheaded regression team to improve quality going forward and provide improved and consistent testing coverage through SILK automation. • Supported department in rolling out SCRUM practices, manage projects as a Scrum Master. • Championed training required for staff to succeed. • Served as an instrumental role as a member of the product certification board, creating new release program documents and securing approval from cross functional teams.• Provided management and support to Quality Assurance teams to deliver outstanding products. -
Principal Test EngineerSage Software Oct 1997 - Sep 2006Newcastle Upon Tyne, GbQuality Assurance Module Owner for several pieces in Sage’s MAS 90, MAS 200 and MAS 200 for SQL products. Resident expert on many features. Executed functional, application, regression and performance tests for software releases. Disseminated module information to others of the team. Participated in the Design Review Process, reviewed specifications and attended spec reviews. Wrote test plans as well as created test data and writing test standards and procedures. Proficient with misc. defect tracking tools. Reviewed and approved test cases written by others. Wrote clear and precise defect reports as required for identified bugs and new functionality. Addressed issues brought to my attention by the Customer Support group to determine the validity of the reported bugs. Implemented groundbreaking coverage on automated testing tools. Created the module “read me” files for the new releases. Team lead on service update testing and delivery. Supervised other testers working on modules under my ownership. Ultimately approved whether or not the product was ready for shipment. Specific Accomplishments:• Consistently delivered software that was 95-98% free of defects. • Started a help desk between QA and Customer Support to drive better relations between departments. • Challenged to serve on the first Agile Development team. • Team lead on service update testing and delivery.
Kimberly T. Skills
Kimberly T. Education Details
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Century University, AlbuquerqueBusiness/Executive Management -
Century University, AlbuquerqueBachelor Of Science (Bs)
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University Of California, Irvine Division Of Continuing EducationComputer Science
Frequently Asked Questions about Kimberly T.
What company does Kimberly T. work for?
Kimberly T. works for Lhh
What is Kimberly T.'s role at the current company?
Kimberly T.'s current role is Career Coach and Consultant.
What is Kimberly T.'s email address?
Kimberly T.'s email address is ki****@****wdc.com
What is Kimberly T.'s direct phone number?
Kimberly T.'s direct phone number is +194937*****
What schools did Kimberly T. attend?
Kimberly T. attended Century University, Albuquerque, Century University, Albuquerque, University Of California, Irvine Division Of Continuing Education.
What are some of Kimberly T.'s interests?
Kimberly T. has interest in Leadership, Social Services, Backpacking/hiking, Reading A Good Book, Cycling, Quality Assurance, Swimming, The Art Of Usability.
What skills is Kimberly T. known for?
Kimberly T. has skills like Testing, Agile Methodologies, Cross Functional Team Leadership, Scrum, Software Development, Software Project Management, Quality Assurance, Program Management, Test Planning, Product Management, Management, Enterprise Software.
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