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Dedicated Business Analyst and Project Manager with over 9 years of experience adding value to business and technical projects using a diverse set of skills. Strengths: Gathering requirements, documenting processes, analytical problem solver, quality assurance testing, project deliverySoft Skills: Teamwork, flexible, coachable, facilitation, stress management, perceptiveness
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Project ManagerAnalyst+ Sep 2014 - PresentIs Division- Facilitation of teams through implementation of new systems- Driving projects to offer new innovative products to increase profitability - Delivery of status updates and coordination of planning meetings- Monitoring and executing project details, mapping and documentation- Process improvement efforts to help manage the implementation of multiple software elements with in the given time frame while maintaining quality standards for uninterrupted daily operations
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Project AnalystCommunityamerica Credit Union Aug 2012 - Sep 2014Is DivisionProject Manager and a Business AnalystAdded expertise to projects by developing documentation, mapping processes, vendor management, structured validation processes, provided system training, issue tracking, and extended production support. Conversion of online banking, bill pay, and mobile platforms. Task management, teamwork, procedures, testing, vendor communications, issue resolution, and production support were key contributions.Constructed repeatable processes for critical projects with demanding timelines. Partnered with technical teams to construct requirements which needed translation to code and revamped processes improving daily reporting requests from business. Improved vendor management for electronic signature capture project since its successful launch in 2013. Successfully built solutions to enhance the product throughout the credit union. Assembled an internal user group across several departments to advance the CU's usage of this tool. Collaborated with the solution center to create a better processes and to transition many aspects of a project to support. -
Product Management Business AnalystCommunityamerica Credit Union Jan 2010 - Aug 2012Sales DivisionDrove ideation of products/promotions to completion by managing documentation, quality assurance testing, research, and team coordination.
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Sales Business AnalystCommunityamerica Credit Union Jun 2008 - Dec 2009Sales Operations - Sales DivisionAdministered Online Banking project log, participated as part of the team to support daily inquiries/issues from branches, and developed time tracking tool for the team. Provided analyst skills to implement Enterprise projects such as Activity Based Management, Insurance Products, Business accounts implementation, data clean up, and Regulation Z standardization. Represented the Sales Division as a liaison for Enterprise Program Management Office reporting project and division activities.
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Business AnalystCommunityamerica Credit Union Dec 2006 - May 2008Is DivisionBusiness Analyst skills used for IS/IT and Enterprise projects including financial mergers. Provided a technical perspective with a strong business background.
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Core System Conversion Team RepresentativeCommunityamerica Credit Union Mar 2005 - Dec 2006Is DivisionEvaluated and tested new and existing applications as a Core team member to replace host system platforms. Project included 45 workstreams. This opportunity structured the Business Analyst role for the Credit Union.
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Operations Support SpecialistCommunityamerica Credit Union Mar 2000 - Mar 2005Sales DivisionSpecialist and support role for processes including Checking, ATM's, Credit/Debit Cards and Payroll, ACH, Domestic/International wires, and financial mergers. Educated other credit unions departments on the daily functionality and processes of back office by developing, scheduling, and maintaining a 'Walk in my Shoes' program. Coached other departments on how to create their own programs. These programs are still utilized in departments today.
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Contact Center Service RepresentativeCommunityamerica Credit Union Dec 1998 - Mar 2000Sales DivisionProvided sales and services to members and staff through call center operations
Kimberly Van Dyke Skills
Kimberly Van Dyke Education Details
Frequently Asked Questions about Kimberly Van Dyke
What company does Kimberly Van Dyke work for?
Kimberly Van Dyke works for Analyst+
What is Kimberly Van Dyke's role at the current company?
Kimberly Van Dyke's current role is Business Analyst/Project Manager.
What is Kimberly Van Dyke's email address?
Kimberly Van Dyke's email address is kv****@****acu.com
What is Kimberly Van Dyke's direct phone number?
Kimberly Van Dyke's direct phone number is +191391*****
What schools did Kimberly Van Dyke attend?
Kimberly Van Dyke attended Johnson County Community College.
What skills is Kimberly Van Dyke known for?
Kimberly Van Dyke has skills like Team Building, Banking, Sales, Business Analysis, Relationship Management, Vendor Management, Process Improvement, Risk Management, Business Process, Credit, Product Management, Customer Service.
Who are Kimberly Van Dyke's colleagues?
Kimberly Van Dyke's colleagues are Renata Castanha, Wawan Wawan, Lucy Kubuku, Moi Toi, İpek Karaca, Try Again, Jay Moore.
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