Kim Wright’s commitment to contributing to her hometown after the September 11 attacks led her to a dynamic career in tourism and travel. With more than 20 years of experience in tourism sales, marketing, revenue management, and operations, she has developed expertise in opening and relaunching some of the country’s most historic venues and attractions.As Senior Vice President of Membership at New York City Tourism + Conventions, Kim oversees membership sales, services, and engagement. She maximizes value for a diverse network of members—hotels, attractions, cultural institutions, performance venues, and restaurants—by crafting strategies that enhance member benefits, expand participation, and strengthen industry partnerships.Previously, as Senior Vice President of Revenue & Business Analytics at the 9/11 Memorial & Museum, Kim played a key role in the successful openings of both the Memorial and Museum. She generated approximately $80 million in annual earned revenue and implemented a timed-ticketing system that improved operational efficiencies and visitor flow. Her achievements at the 9/11 Memorial & Museum solidified her reputation for driving revenue growth, operational excellence, and strategic innovation at high-profile cultural institutions.Before this, Kim led the sales strategy at the Intrepid Sea, Air & Space Museum during its reopening, pioneering best practices research, implementing innovative ticketing and pricing strategies, and developing new revenue-generating programs. Her efforts contributed to more than $2 million in sales through tour and travel partnerships.Kim began her tourism journey at Circle Line Statue of Liberty Ferry, the sole provider of access to the Statue of Liberty. There, she managed advertising, marketing collateral, and worked closely with the National Park Service and the Department of the Interior for the post-9/11 reopening of the Statue, ensuring a smooth visitor experience. She also spearheaded initiatives at the company’s subsidiary, Circle Line Harbor Cruises, including the creation of the first happy hour cruises on the NYC harbor—an innovation widely emulated throughout the industry.Outside of her professional pursuits, Kim enjoys traveling, attending concerts, baking, and working on puzzles.