Kim Yap Email & Phone Number

Vancouver, British Columbia, Canada

Part of a group of QA contractors working for DOSH Holdings, a subsidiary of Cardlytics Inc. based in Austin, TXKey Responsibilities:*Maintained and updated comprehensive test automation suites for iOS and Android applications using Katalon Studio, enhancing test coverage and efficiency.*Conducted thorough regression testing on new release candidates, ensuring stability and reliability before deployment.*Validated end-to-end functionality of epics, ensuring alignment with overall business objectives and seamless user experience.*Created and maintained Gherkin test cases derived from user stories, facilitating clear communication and collaboration across teams.*Executed acceptance testing to measure functional correctness, completeness, and quality of software deliverables.*Performed Web Content Accessibility Guidelines (WCAG) testing, to validate level A minimal compliance of the appKey Achievements:*Played a pivotal role in ensuring 95% defect-free releases by improving the accuracy of the test automation suite.*Contributed to the enhancement of user experience by identifying and resolving critical accessibility issues.

San Francisco Bay Area

Independent contractor working as a Software Quality engineer for a start-up tech based in San FranciscoResponsibilities:*Verified that the correct build was tagged for release, ensuring a seamless and error-free deployment process.*Maintained the integrity of development and test environments, fostering a stable foundation for software testing and validation.*Proactively triaged and resolved build issues, minimizing downtime and ensuring efficient development workflows.*Facilitated knowledge transfer to operations and clients, enabling them to effectively support and maintain the service according to required warranties and service levels.*Documented problems, known errors, and workarounds, ensuring transparency and acceptance by clients.*Collaborated closely with developers to emphasize defect prevention during the development process, enhancing overall product quality.*Improved quality control processes and measurements, ensuring a stable software environment and an ideal user experience for websites.*Occasionally participated in media buying, campaign management, and optimization, contributing to broader business objectives.

2007 Antel Global, Julia Vargas, Ortigas, Pasig City

Managed and led the off-shore QA team for Webloyalty and Incentive NetworksResponsibilities:*Led and mentored team members, providing guidance and support to ensure project goals were met efficiently.*Developed and implemented team processes and systems, setting clear priorities that resulted in increased productivity.*Planned and executed continuous improvement initiatives, optimizing QA processes, tools, and technology for enhanced project outcomes.*Authored comprehensive Test Procedures and User Manuals, ensuring clarity and usability for end-users.*Contributed to accurate project resource and timeline estimations, supporting effective project planning.*Interpreted feature specifications and developed comprehensive test suites to ensure full coverage of all product components.*Managed defect logging and tracking, ensuring all issues were resolved promptly and thoroughly.*Executed a variety of testing methodologies, including sanity, automated (QAliber, Selenium), manual functional, integration, cross-platform-browser, and performance testing (Eventcorder, E-Scripter), ensuring high-quality project completion.

17Th Floor, 88 Corporate Center, 141 Sedeño Street, Salcedo Village, Makati City

Part of the QA team tasked to test the general design and gameplay for a game developed by Bioware, Austin, TXResponsibilities:*Conducted thorough black-box testing to identify and document software defects as part of a comprehensive quality control process.*Performed regression testing to ensure that existing features remained functional after new builds, verifying that recent fixes did not introduce new issues.*Executed manual load testing to simulate heavy server activity, assessing system performance and partially determining system limits.*Reviewed software documentation, user manuals, and related materials to ensure accuracy in language, spelling, grammar, and punctuation.*Performed frame rate-per-second testing on machines with standardized specifications, providing detailed results to developers for optimization.*Carried out functional testing on new builds to evaluate compliance with specified requirements and ensure software quality.*Engaged in ad-hoc testing and conducted in-depth analysis of video and sound effects to enhance the overall user experience.

Saint Louis University, Baguio City

Associate Photojournalist for White and Blue Publication - The Official Saint Louis University Paper

Bachelor Of Science In Information Technology, Quality Consciousness

Education record