Kim Z. Email & Phone Number

Convenience Transportation, Zone Delivery

Onalaska, Wisconsin

Oversight of disability and mental health services to over 70 youth in a four county region. Provides operational, personnel, and budget support to all youth services in region. Ensures compliance with federal, state, and county funding standards, training and supervision of program managers, review of program financials, ensures adequate staffing.

Onalaska, Wisconsin, United States

Administrative and accounting support to a community-based program supporting youth with mental health, addiction, trauma, and/or developmental and intellectual disabilities. Scheduling and data entry, review bi-weekly payroll, forecast revenue, prepare monthly billing invoices and revenue summary report. Client and staff record/document management..

La Crosse, Wisconsin Area

-Oversight of community living services 7 days/3 shifts, in a 4 county region. Directed all department work through 2 supervisors to include all hiring, training, discipline, resolving issues, quality assurance, managing costs and budget planning.-Grew behavioral services by 200%, expanded community living service array to include youth, expanded services.

La Crosse, Wisconsin Area

-Provided supervision, mentoring, and training to staff to strengthen service delivery and promote professional development, standardized tasks and processes within the range of services under the Community Living umbrella, encouraged and promoted collaboration and teamwork to staff and peers, demonstrated the ability to secure a proposal and successfully.

La Crosse, Wisconsin Area

Support, coordination, implementation, and evaluation of services, successfully interact with stakeholders, build relationships, resolve customer difficulties, intake and assessment of new participants, case file management, goal documentation, ensure accurate billing, promote additional services as appropriate, and ensure funder expectations are met

Provide primary service for recreation department for participants, providers, and guardians. Process applications, requests for financial assistance, and payments for recreation. Provide caseload support, maintain participant database, ensure funder requirements are met. Assist participants in filling out required forms and documentation as needed..

Asheville, North Carolina Area

Preformed a variety of tasks in a busy family-owned upscale retail gift store. Forecast future inventory needs based on sales trends, provided excellent customer service, developing relationships with clientele to retain customer base. Shipping and receiving, merchandise display, created and maintained customer data base, wrote, published and bulk mailed.

Asheville, North Carolina, United States

Worked in all beverage outlets; Great Hall Bar, Elaine's, Horizon's, banquets.

Indianapolis, Indiana Area

Scheduled and supervised wait staff, ensured guest satisfaction, handled personnel issues and guest complaints, ordered and received beverage order coordinating with special events staff, ensured quality of staff and product presentation. Assisted in marketing efforts to drive local business clientele to restaurant.

Business Administration, Organizational Management

Associate Applied Science, Food Service Management