•Analyze insurance verification systems to determine patient coverage, exclusions, requirements, and liability.•Assesses the validity of Medical Orders presented by patients during the registration process, and contacts ordering physician office to obtain any information.•Ensures the accuracy of electronic signature processes and scanning/indexing to the medical record.

•Greet members upon arrival•Provide customer support by reviewing and answering online inquiries and phone calls•Maintain confidential personally identifiable information pertaining to each member•Assist members and non-members with activity and membership registrations

•Compiled basic admission and application information to be reviewed by hiring & HR managers•Provided customer support by reviewing and answering online inquiries and phone calls•Maintained confidential personally identifiable information pertaining to past, current, and potential future students•Assisted with the new hire screening, candidate interviews, and onboarding process •Created manuals and excel spreadsheet documents for day to day operations