Kinaya Gibson Email & Phone Number

Fayetteville, NC, US

Fayetteville, North Carolina, United States

• Developed and executed social media strategy for Q4 and Q1 to increase brand visibility and engagement.
• Handled potential new client inquiry calls, improving communication and fostering client relationships.
• Launched a firm newsletter, boosting engagement by over 1,000%.
• Created new content and developed a comprehensive holiday content calendar.
• Revamped Instagram content, driving follower growth and enhancing brand presence.
• Designed and implemented agriculture… Show more Developed and executed social media strategy for Q4 and Q1 to increase brand visibility and engagement.

• Utilizing Sprinklr to create engaging messages on various posts via comments and reactions.
• Increasing LinkedIn engagement via Gaggle by creating activities for those in the employee advocate program.
• Creating video transcripts and various graphics for general social projects ​
• Monitoring podcast production and content via Riverside.FM
• Creating emails and other tools for advocacy retention.
• Forming social post captions and email templates

• Support students in course materials, encouraging assignment completion, and addressing subject-related questions.
• Facilitate connections with academic resources, including advisors, faculty, and tutoring services.
• Conduct proactive weekly check-ins with students via text, phone, and email.
• Collaborate with instructors and advisors to tailor coaching to individual student needs.
• Attend freshman seminar classes and collaborate with instructors to enhance student… Show more
• Attend freshman seminar classes and collaborate with instructors to enhance student success.

Remote

• Assisted with the launch of company podcast.
• Drafted social media posts for Cyber Security Awareness Month and company podcasts.
• Researched news articles to curate daily news clip newsletters.
• Created Standard Operating Procedures (SOP) guides for internal and external users to have instructions on use ofRiverside. FM
• Reviewed IEM social media analytics and curating a document to improve social media engagement.
• Curated a list of national holidays and submitting… Show more

• Created the framework and proposal for Maximus podcasting.
• Assisted with various social media campaigns via LinkedIn, Facebook, and Instagram to market to future employees.
• Collaborated with other interns to create a Diversity, Equity, and Inclusion (DEI) project that will expand DEI morethroughout the company.
• Curated research for employee advocacy programs and software’s
• Utilized AI functions to create internal communication reports and emails.
• Utilized… Show more

• Provide exceptional customer service to members, participants, staff, and community members.
• Multitask across systems and applications to resolve issues and use knowledge of YMCA services and programs.
• Input data for members into relevant databases in a timely and accurate manner to ensure systems were updated.
• Leverage established conversation guides answer inquiries, resolve problems, fulfill requests, and make recommendations.

Bachelors Of Art, Communication And Media Studies With A Minor In Creative And Professional Writing, Senior

Activities and Societies: The Voice Student Newspaper (Arts and Culture Editor);Director of Social Media (Bronco Tv);National Council of.

Bachelor Of Arts - Ba, Freshman

Activities and Societies: Black Student Alliance; National Council of Negro Women (NCNW); National Association for the Advancement of.

Advanced Diploma, 10-12Th

Activities and Societies: Ladies of Distinct Elegance; Ambassadors

International Baccalaureate® (Ib), 9Th

Activities and Societies: Marching Vikings