Kindra Johnson, Mba, Pmp Email & Phone Number

Washington, Dc, Us

Worldwide, Us

In partnership with the Global Practice Group Chair and Department Co-Chairs, lead business operations and facilitate the development and execution of Practice Group strategic plans with clear and achievable goals focused on client value, talent, competitive differentiation, brand awareness, and growth.

Silicon Valley, Ca, Us

▪ Leadership: As Chief of Staff and trusted advisor to Practice Group Leader (PGL) and 7 Practice Area Leaders (PALs), led the Litigation Practice Group consisting of 4 practice areas and 150 partners, associates, and staff timekeepers.▪ Strategic Planning/Execution: Partnered with Chiefs, Practice Group Leaders, and Practice Area Leaders to develop annual strategic business plans based on priorities/growth objectives; supported/monitored execution of practice group plans, including collaborating on cross-functional initiatives and aligning with business objectives, economic landscape, and market trends; ensured clear, relative, and measurable goals to drive business outcomes.▪ Cross-functional Collaboration/Operations Management: Increased value to internal/external clients by ensuring efficient operations across practice areas and offices; led cross-functional team of business development, knowledge and innovation, training and development, and operations professionals.▪ Financial Reporting/Business Planning: Developed financial metrics and reports; planned practice group retreats and meetings to share insights on Group’s financial health, productivity, business development, and talent development/management; increased information flow and progress against strategic plans.▪ Communications/Knowledge-sharing: Drafted communications for PGLs and PALs; shaped practice group storytelling by overseeing meeting programming, development, and information dissemination, including policies, procedures, and best practices; increased knowledge-sharing and offset uncertainties through clear/consistent information flow.▪ Engagement/Integration: Supported lateral partner recruiting/integration, including developing and implementing integration plans; facilitated connections with lateral partners/associates across firm; increased cross-practice and interoffice collaboration and productivity.

Washington, Dc, Us

▪ Operations/Advisory Group: Established Operational Advisory Group of senior leaders, including Chief Administration Officer, Intellectual Property Division Chair, and Practice Group Leaders; increased positive decision-making, expedited implementation of change initiatives, and improved operations.▪ Teamwork/Collaboration: Led 6-member manager team on crucial support functions of Intellectual Property Division, including data and document management, staff/practice support, and Intellectual Property Systems; aligned projects across core operations and created comprehensive solutions addressing all facets of operations.▪ Resource/Budget Management: Configured/managed a $2.5+ million annual budget for IP Division staffing and technology channel; pitched business case and obtained approval for workflow management suite purchase; developed strategic function to improve client service, operational efficiency, and resource management.▪ Organizational Restructure/Revenue Growth: Planned/implemented Practice Group restructuring by delineating roles and expectations; right-sized practice group resources and created support structure; increased profitability, reduced overhead expenses by $250k in 6 months, and generated ~$1 million in revenue in first year.▪ Automation/Scalability: Led end-to-end process improvement, scalability, and automation to support Division efficiency goals, including improving data management operations, digitizing paper-intensive systems, and launching practice management tools; increased efficiency/productivity by 50%, reduced excessive staffing and enhanced realization and profitability.▪ Relationship Building/Business Development: Consulted onsite for Volvo in Sweden, including implementing data management systems; built client relationships and increased contract size.

Alexandria, Virginia, Us

▪ Resource Management: Oversaw and directed local and international offices, including day-to-day workflow and output; increased utilization of practice group resources.▪ Policy/Programs/Talent Development: Designed and administered policies and programs for ongoing staff development; elevated performance and increased productivity; improved client service delivery.▪ Created and maintained staffing structures to support long-term goals and initiatives, ensuring that strategic and operational goals were reached efficiently and cost-effectively, including overseeing staff client assignments.

Master Of Business Administration, Operations And Innovation, Strategic Management, Change Communications

Public Management Graduate Certificate, Change And Innovation, Program And Project Management, Management Strategies

Bachelor Of Arts, English - Writing For Legal And Public Policy Contexts, Business Writing