Develop and maintain security policies, standards, and procedures for information system platforms and deployment environments.Identify, document, and monitor risk remediation efforts to ensure timely and effective resolution.Manage external vendors from security, integration and compliance standpoints.Review accessibility of digital properties to ensure a WCAG 2.1 Level AA standard.

Managed product roadmap for team of software developers, ensuring an agile focus on priorities and a balanced workload across team members.Worked with clients to create projects and stories based on their needs while monitoring and communicating progress throughout the development lifecycle.Coordinated with cross-functional team members to align priorities with design, development, and QA.Implemented new product development ideas based on research, analytics, client feedback, and competitor analysis.

Both my roles at Lenovo were that of multiple hats in which I often shifted between Project Manager, Product Owner, Product Manager, Program Manager, Researcher, Analyst, and sometimes Designer. Organization was key to staying on top of the fast-paced nature of the business and multiple competing priorities.Responsible for WW eCommerce performance strategy, implementation, and execution roadmap portion of the journey to cloud migration. I worked with the performance team and cross-functional teams to identify pain points in the current system in order to develop an aggressive strategy for the next fiscal year.Utilized Adobe analytics, tableau, Blue Triangle, Quantum Metrics, and customer feedback in addition to doing my own competitive analysis and research to inform business direction then worked with architects to translate into user stories/ epics to meet customer & business needs. I identify projects best suited for A/B testing and work with the optimization team to run, analyze, and monitor progress.Reduced full page load time up to 30% by researching best practices and creating guidelines for IT with specific use cases which resulted in an additional $25M for the business in the quarter post launch. Presented high-level progress & results to executive leadership to keep them informed of our wins and areas where additional tools/ resources are needed to progress and keep team on track.Mentored new hires by introducing them to other WW team members, walking them through setting KPIs & how to access necessary tools and documentation, and answered any questions they had.

In this role I analyzed data from adobe analytics & full story, conducted competitive analysis & user research, worked with geography leads to gather requirements, ran user testing & identified A/B tests to run while working closely with the research & optimization teams, created lo-fidelity wireframes & mockups, worked closely with designers to iterate, written user stories & epics, worked closely with IT to ensure complete on-time delivery, drove & monitored deployment, tracked results, and presented status to executive leadership.Identified gap opportunity for a compatibility tool; I managed the end-to-end project from research & design iterations all the way through development and deployment. The tool doubled conversion rate and added $6M in incremental revenue to the business within the first 6 months.Developed Excel macro using VBA and ImageMagick to automate 80% of web image creation process with detailed documentation and code comments to facilitate future training & troubleshooting. I also self-taught regex, which I utilized to automate data normalization efforts to reduce time to glass as this was a common customer complaint.Utilized data and analytics to revamp the accessories & monitors program which increased YoY revenue by 150% in North America alone. I analyzed customer behaviour on our site and data surrounding their purchase habits as well as common complaints to strategize on the best course of action and drive the team to make fast iterative changes.

Noticed & optimized inefficiencies of the project lifecycle process and built an application using MS Access, SQL, and VBA for an 80% efficiency boost. I automated the process for creating digital folders, assigning job numbers, reports, meeting agendas and e-mail reminders were all automated via the application. This streamlined the process and allowed team members to focus more on sending out bid proposals for jobs.Generated budget proposals by reviewing the project description and utilizing AutoCAD to develop plans, sections, and elevations for the work to be done. This was then used to assess resource allocation, schedule availability, and obtain vendor quotes. All information was then presented to the Principle Engineer for review and approval before being submitted.

Member of the Production Information Technology team dedicated to designing data analysis and management tools. Tools included tracking company metrics with integrated trend analysis, visual management displays via strategically placed TVs for live metric updates, and databases for tracking status of ongoing projects. Used MS Access, VBA, and SQL to build the aforementioned tools. These tools resulted in greater efficiency, simplified departmental processes and reduced waste. Many other departments have requested similar features in their own databases as well as personally training an associate on how to create such features for future improvements.Collaborated with several departments to produce a quality final product according to customer specifications. Designed and implemented custom built parts to meet those customer specifications. Provided root cause analysis and troubleshooting for issues on the production line.Continually sought ideas for departmental improvement projects. Upgrades resulted in nearly double efficiency. These improvements came from observing the daily routine and noting redundancy and waste in the process.

Contributed to team efforts of continuous improvement resulting in yearly cost savings of $300,000. Events focused on waste reduction, 5S, and quality improvements. Co-lead several events that successfully provided better one piece work flow, increased work capacity, and re-allocated wasted space to usable production space. Process for identifying improvements involves data analysis and observing production.Redesigned the shop floor layout to make room for new capital equipment while keeping in mind process flow. With limited available space and a busy shop floor, 4 new pieces of equipment had to be brought in while keeping a safe working environment.Developed fixtures to resolve quality issues and make a difficult weld process easier, which have enhanced production and reduced weld time. Used input from quality metrics and subject matter experts to come up with an idea for a fixture. Implemented fixtures and used feedback from associates to make design iteration changes for ease of use and improved functionality.Self-taught MS Access, SQL and VBA in order to develop the above tools and databases. Used these programs/ languages to design digital visual management boards. These boards contained metrics catered to various levels of management. Many of the graphs and charts involved data analysis and included trend tracking to alert managers of opportunities for improvement.

Designed digital job routers that eliminated waste and were implemented by all West coast service shops. Previously, routers were paper documents passed around the shop floor, sometimes they got lost or dirty. Using Microsoft Excel and integrating barcodes the shop went digital. Job routers were contained and tracked on the computer saving time and paper. Collaborated with a team on a video contest. The objective was to depict 'what quality means to GE'. It won an award for one of the best videos submitted.Provided financial analysis using reports of past sales information to give insights on trends and possible future sales.Used AutoCAD to update shop layout. It was also used to display important safety information by taking an audit of the existing map and comparing it to the floor. This helped determine what had changed and allowed for easier updates.

Worked with the automotive group and quality group on various projects to facilitate customer satisfaction. One such project included sound testing for vibration. A customer complained about a load humming noise coming from a contactor. Root cause analysis was performed to determine the source of the nosie, sound testing was used to get a control level, and potential solutions were tried one by one using sound testing to verify the effect. Several options were found to reduce noise ~10 DB.Created and implemented a fixture for Instron machine using 3D modeling programs. The machine was not functioning as pieces were used from several other Instron machines and were not compatible together. The fixture acted as a converter piece between the different pieces. A prototype was made using SpaceClaim and a CNC machine. Changes were made to make the piece more lightweight and easy to use and then implemented.

Restructured the MAE undergraduate laboratories to improve overall learning comprehension. This involved attempting existing lab experiments, determing the objective of the lesson, and then editing the experiment to be more in line with the overall objective. New instructions were then created for students to walk them through the lab setup and procedures. Aided the professor in explaining new lab experiments and use of lab equipment to Lab Instructors. Attended several lab classes to troubleshoot any issues. Represented undergraduate students for the ME lab committee that determined how funding for labs should be spent.

Instructed classes on the primary knowledge needed to effectively use computer related resources provided by the university. Topics included AFS file systems, MS Excel, HTML, CSS, UNIX commands, networking, and hardware. Office hours were also held weekly for any student needing further assistance both virtually and in-person.Graded assignments for multiple classes and instructors.