King, Ivan Email and Phone Number
saint louis, missouri, united states
King, Ivan's Location
Land O' Lakes, Florida, United States, United States
King, Ivan's Contact Details
King, Ivan work email
- Valid
King, Ivan personal email
n/a
King, Ivan phone numbers
About King, Ivan
Mr. King has more than sixteen years of varied experience in the Telecommunications/IT Industry. Mr. King also has 4 years experience in the healthcare industry. Demonstrably detailed oriented and a self-starter, Mr. King regularly collaborates with internal and external senior-level management in working sessions and meetings. His expertise includes circuit and equipment planning, implementation and maintenance, core design and implementation, project management, customer sales and customer service.
King, Ivan's Current Company Details
Centene Corporation
View
Offline Research Rep. at Centene Corporation
saint louis, missouri, united states
- Website:
- centene.com
- Employees:
- 17105
King, Ivan Work Experience Details
-
Offline Research Rep.Centene Corporation Feb 2019 - PresentTampa, Florida, United StatesWellCare/Centene, Offline Research Team / Customer Service Support | Tampa, FL 2019 - PresentDemonstrate leadership, technical expertise, communication skills, creative problem solving, and focused dedication to member service for a premier healthcare enterprise. Authority for member education, outreach, database management, demographics, and reporting. Selected Contributions: Serve crucial role in development of a newly created department; offer performance-focused direction to new employees that in-creased engagement, accountability, and performance. Provide prompt and informed response to member and physician inquiries; educate members regarding benefits, keep demographic data current, and ensure that member database is accurate and comprehensive. Respond to all inquiries and complaints to member satisfaction, while meeting organization, regulatory, and HIPAA guidelines. Partner with Required Medicare Materials team to ensure integrity of Annual Enrollment 'Evidence of Coverage'.
-
OwnerArdent Commercial Services, Llc Aug 2007 - PresentTampa/St. Petersburg, Florida AreaArdent Commercial Services is a full service facilities maintenance company that has operated in Tampa Bay, FL. for approximately 10 years. We specialize in carpet cleaning, stripping, waxing and scrubbing various types of floor surfaces. We also provide basic office and commercial cleaning services (vacuuming, dusting up to 8 feet, mopping and trash removal).
-
Group Customer Service Rep.Humana Sep 2017 - Feb 2019Tampa, Florida, United StatesCombined interpersonal, technical, and time management skills to ensure streamlined operations in a high volume environment. Demonstrated ability to collaborate across numerous parties to execute deliverables. Selected Contributions: Provided individualized service for members and providers; educated on products and services and managed inquiries via Salesforce. Project-managed RX claims process, including review, adjudication, and reporting to meet customer needs. Ensured adherence to HIPAA guidelines in all communications. -
Help Desk TechnicianCamber Corporation/ United States Postal Service Jun 2015 - May 2016Fairfax, Va• Assist customers with troubleshooting systems for the United States Postal Service• Install software remotely when necessary to resolve issue or update systems• Modify network configurations as needed to ensure operation• Complete orders for new equipment after verification of customer information• Reset passwords as needed to allow customers access to system• Retrieve tracking information for specific locations to troubleshoot delivery• Follow up with customers as required to ensure that each is satisfied • Escalate issues to Engineering when required• Trained new technical employees on proper procedures for each issue• Log all issues and incoming calls within the ticketing system -
Help Desk AnalystThe Innovations Group Inc/ United States Postal Service Mar 2014 - May 2015Fairfax, Va• Assist customers with troubleshooting systems for the United States Postal Service• Install software remotely when necessary to resolve issue or update systems• Modify network configurations as needed to ensure operation• Complete orders for new equipment after verification of customer information• Reset passwords as needed to allow customers access to system• Retrieve tracking information for specific locations to troubleshoot delivery• Follow up with customers as required to ensure that each is satisfied • Escalate issues to Engineering when required• Trained new technical employees on proper procedures for each issue• Log all issues and incoming calls within the ticketing system
-
Sales RepresentativeBright House Networks Sep 2006 - May 2013Tampa/St. Petersburg, Florida Area• Responsibilities included but not limited to the marketing, prospecting, sales and technical support of Bright House products and services covering 2,400 customers within my assigned territory.• Provided troubleshooting service regarding issues with customers personal computers, internet connectivity issues (LAN/WAN), digital VOIP service as well as HD picture quality and formatting trouble.• Participated in the set up and organization of BHN’s special events kiosk (primarily golf tournaments within and out of my territory). • Achieved sales and technical resolution targets both monthly and yearly by maintaining daily customer contact.• Responsible for reviewing and resolving customer billing disputes by utilizing ACSR (internal billing system), BHN savings planner.• Maintained reports on daily progress and technical issues within my assigned territory regarding but not limited to the customer experience. -
Field RepresentativeSpint/ Nextel Aug 1998 - Sep 2006Reston, Va• Responsible for the region of Maryland, Washington DC and Virginia to include but not limited to, managing retail accounts, identifying, prospecting, merchandising and maintaining relationships with distributors, A.R. and mass retail channels. • Achieve sales targets for assigned group of retail distributors. Determine new/existing retailer needs. • Trained retailers in selling Boost products. Provide training on how to effectively up sell Boost equipment and products. • Performed in-store sales demonstrations and sales events. Responsible for disseminating and updating stores with new promotional information and collateral. Ensure proper product placement as per current plan-o-gram.• Ensured equal representation of Boost products and services in a non-exclusive environment. • Performed strategic planning alongside retailers' and district managers.• Weekly/bi-weekly store visits; Assist with product merchandising.• Assisted with customer escalations and problem resolution. Work in collaboration with the Boost Account Executive as an extended resource serving as liaison for Boost retailers when experiencing an issue and/or problem with their assigned distributor. • Generated daily reports via database on call cycle performance.
King, Ivan Education Details
-
Social Sciences
Frequently Asked Questions about King, Ivan
What company does King, Ivan work for?
King, Ivan works for Centene Corporation
What is King, Ivan's role at the current company?
King, Ivan's current role is Offline Research Rep. at Centene Corporation.
What is King, Ivan's email address?
King, Ivan's email address is iv****@****ast.net
What is King, Ivan's direct phone number?
King, Ivan's direct phone number is +181377*****
What schools did King, Ivan attend?
King, Ivan attended University Of Maryland Global Campus.
Who are King, Ivan's colleagues?
King, Ivan's colleagues are Tiffany Sweeney, Frank Barnes, Dane Garrett, Thomas Scott, T.j. Grigone, Spoorthi Reddy, Rosemary Baez.
Not the King, Ivan you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial