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Ollie King Email & Phone Number
Customer Relation Team Leader
at
DHL Global Forwarding
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Relation Team Leader
Location
Maastricht, Limburg, Netherlands
Company size
Who is Ollie King? Overview
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Quick answer
Ollie King is listed as Customer Relation Team Leader at DHL Global Forwarding, a company with 28885 employees, based in Maastricht, Limburg, Netherlands. AeroLeads shows a matched LinkedIn profile for Ollie King.
Ollie King previously worked as Customer Engagement Manager at Lynk & Co and Operations Manager at Gxo Logistics, Inc.. Ollie King holds Hbo, Tourism And Travel Services Management, Pass from Birkbeck, University Of London.
Company email context
Email format at DHL Global Forwarding
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DHL Global Forwarding
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Profile bio
About Ollie King
I am a seasoned operational manager with a proven track record in the outsourcing/offshoring industry. Proficient in Operations Management, Coaching, Customer Relationship Management (CRM), People Management, and Team Building. I am a highly focused and adept professional with extensive experience in the outsourcing/offshoring sector and in-house operations managing people, contractual obligations, finance and quality projects simultaneously.
Current workplace
Ollie King's current company
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Dhl Global Forwarding
Employees
28885
AeroLeads page
8 roles
Ollie King work experience
A career timeline built from the work history available for this profile.
Customer Engagement Manager
CurrentAs Engagement Center Department Manager, I am responsible for fostering an inclusive and high-performing work environment while focusing on providing exceptional customer service through processes and employees.Strategic Planning and Decision Making:- Develop key performance indicators (KPIs) and strategic plans to drive departmental success.- Participate.
Aug 2023 - Present
Operations Manager
- Maintaining day-to-day operational focus and leading the operational team on daily basis- Daily work according to the LEAN philosophy and take charge of operational implementations, evaluations & budgets- Training Shift Leaders and Team Leaders- Responsible for a safe working environment- Managing customer expectations/statistics and implementing KPIs.
Oct 2022 - Aug 2023
Business Unit Manager
As Business Unit Manager, I am responsible for multiple projects in the contact center environment for main topics such as:- Financial operational control and project P&L of +/- € 2.5 million- Daily operations control such as managing client KPIs, managing a team of 7 Supervisors, Business Analysts, Project Specialists, Quality Assistants and Global CRM.
Feb 2013 - Jan 2022
Supervisor
As Supervisor, I was responsible for the following:- Managing a team of +/- 15 contact center Technical Support Advisors.- Day to day client KPIs such as Service Levels, AHT, FCRR and CSAT - Day to day management of the employees such as motivational talks, monthly One to Ones, SMART target setting and developing technical skills- Direct client.
Jul 2012 - Feb 2013
Technical Support Agent
Jul 2010 - Jun 2012
Customer Service
Mercedes-Benz Cac
May 2008 - Jun 2010
Operations Manager
Vinci Construction Plc
Mar 2006 - Apr 2008
3 education records
Ollie King education
Hbo, Tourism And Travel Services Management, Pass
Vwo Diploma, English Language And Literature, General, B
Parmiters School, Garston, England
Vwo Diploma, Geography, B-
Parmiters School, Garston, England
FAQ
Frequently asked questions about Ollie King
Quick answers generated from the profile data available on this page.
What company does Ollie King work for?
Ollie King works for DHL Global Forwarding.
What is Ollie King's role at DHL Global Forwarding?
Ollie King is listed as Customer Relation Team Leader at DHL Global Forwarding.
Where is Ollie King based?
Ollie King is based in Maastricht, Limburg, Netherlands while working with DHL Global Forwarding.
What companies has Ollie King worked for?
Ollie King has worked for Dhl Global Forwarding, Lynk & Co, Gxo Logistics, Inc., Teleperformance Benelux, and Mercedes-Benz Cac.
How can I contact Ollie King?
You can use AeroLeads to view verified contact signals for Ollie King at DHL Global Forwarding, including work email, phone, and LinkedIn data when available.
What schools did Ollie King attend?
Ollie King holds Hbo, Tourism And Travel Services Management, Pass from Birkbeck, University Of London.
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