Kinga Gál Email & Phone Number

As a Quality Assurance Team Leader at transcosmos inc. I ensure that the customer service standards and processes are met and improved across different projects and teams. I have a Bachelor's degree in British and American Studies, with a focus on Business English and British Literature and Culture, and an OKJ certificate in Bank Administration. I have over 7 years of work experience in the customer service industry. I have developed and honed my skills in customer satisfaction, quality assurance, and team management, as well as my knowledge of multiple software and tools. I am passionate about delivering high-quality service and solutions to customers, and I strive to learn and grow in my field of expertise.