Kashyap Patel Email & Phone Number

India

Ahmedabad Area, India

Installation Expertises in Asterisk, Vicidial, Freeswitch, vicidial, astercrm, A2billing, Free PBX, Elastic etc.We are provides Desktop Management,Server Management, Network Management( Windows & Linux Both) & call center solutions with products ranging from Soft Predictive dialers to VoIP Gateways from VoIP minutes to Servers..Asterisk* System Integration, from small office to carrier grade* Skype <-> SIP <-> Asterisk* Custom applications* Billing solutions* Auto / mass dialing solutions* Advanced AGI scriptingA2Billing* Billing customization* Callback customization* CDR customization* IVR customization* Softphone Integration* Multi owner solution* Reseller solution* Clustering / Backup / Failover / Monitoring* Security / HardeningViciDial* Complete configuration and customization for call centers* Inbound / Outbound strategiesTrixbox / FreePBX / Elastix* Complete configuration* CustomizationSpecialtiesSoftware Development, Server Management(Windows & Linux),Network Management,Configure DHCP,port forwarding etc for Windows & linux networks.Dialer Technical Support with VoIP Server Technical Support (All types of VoIP devices), VoIP Minutes Re seller with dialer.Social skills: excellent in team, individual,on-site or remotely, relaxed or under stress.Organizational skills: excellent with analyst duties,alone or in team,with project manager duties,with self-managed time or with magnetic badge.

Ahmedabad Area, India

Scalables to thousands of concurrent callsWeb-based Fax, SMS and Voice Broadcasting applicationMulti-tenant platform for Enterprise / Service Providers / ITSPSmart Auto dialer and Smart Predictive Dialer capabilitiesImporting phone number lists / contacts for use in multiple campaignsFiltering and Categorization of contactsScheduling of campaigns on the basis of selected days of week and particular timesSeparate web portals for users and AdminSet up, Configure, and Run multiple campaigns simultaneouslyCustom CallerID with personalized NameAnswering Machine Detection also playing custom message for Answering MachinesSeparate messages for answering machines and live personScalable to generate thousands of calls; capable of handling heavy loadsReal-time Control of campaigns using pause and start buttonsReal-time Changing of campaign parameters using edit buttonReal-time Management of the number of concurrent channels available for active campaignsSimple Voice Broadcast, as well as Interactive Voice Broadcasting support (press 1 voice broadcasting)Inbound Voice Campaign support for inbound telemarketingStore and display Customers Responses for results and call status data reportsMultiple Technologies SIP/IAX2, Multi CodecsUser-friendly web-based configuration interfaceInterface with multiple long distance carriers and gatewaysControl rate of concurrent calls for multiple campaignsWeb-based IVR DesignerReal-time System and Call Statistics for active as well as completed campaignsWeb Management Interface for uploading and creating Voice Recordings / Fax Documents / SMS MessagesSupport multiple audio file formats like wav, gsm etcCan be used as standalone fax broadcasting software

Ahmedabad Area, India

Ability for an agent to call clients in succession from a database through a web-clientAbility to display a script for the agent to read with fields like name, address, etc. filled-inAbility to set a campaign to auto-dial and send live calls to available agentsAbility to dial predictively in a campaign with an adaptive dialing algorithmAbility to dial on a single campaign across multiple Asterisk servers, or multiple campaigns on a single serverAbility to transfer calls with customer data to a closer/verifier on the local system or a remote Asterisk serverAbility to open a custom web page with user data from the call, per campaignAbility to autodial campaigns to start with a simple IVR then direct to agentAbility to broadcast dial to customers with a pre-recorded messageAbility to send a dropped call to a voicemail box, queue or extension per campaign if no agent is availableAbility to function as an ACD for inbound and fronter/closer verification callsAbility to have an agent take both inbound and outbound calls in one session(blended)Ability to automatically record all callsAbility to manually or automatically call upto two other customer numbers for the same leadFaster hangup and dispositioning of calls with one key press (HotKeys)Ability to use custom database queries in campaign dialingAgent phone login balancing and failover across multiple ViciDial serversSeveral real-time and summary reports availableReal-time campaign display screens3rd party conferencing(with DTMF macros and number presets)3rd party blind call transfer3rd party conferencing with agent drop-offCustom Music-On-Hold and agent alert sound for inbound callsEstimated hold time, place in line, overflow queues and several other inbound-only featuresSeveral Vtiger Integration features: user-sync, account-sync, data interconnectionMulti-function web-based agent API allowing for control of agent sessions including click-to-dial outside of the agent screen

Ahmedabad Area, India

We are very innovative with opensource voip technology based product, we are heartly invite you to contact us and get more details about our products and marvelous applications.We are working on voip based opensource plateform since 10 years, we are providing our solutions, services and supports on several applications like asterisk, freepbx, a2billing, dialer, freeswitch, opensips ,kamailio, callweaver, hylafax, elastix, EPABX, IVR, Predictive dialers, Voice Mail, Voice Logger, Video & audio conferencing solutions, web conferencing solutions and lots more.