• Manage day-to-day portfolio activities including roadmap development, project management and budget tracking.• Coordinate project activities across global vendors, research partners, project stakeholders and clients. • Create innovative strategies and strategic program recommendations using quantitative and qualitative data.• Compile, clean and analyze research datasets using Microsoft Excel, SPSS and R Studio. • Develop complex technical and financial proposals for global research studies across six continents. • Meet with clients to develop comprehensive solutions to customer needs, pain points and program goals.

•Created a global network of over 180 quantitative and qualitative research firms to assist with survey design, data collection, and report writing.•Led capacity building and indirect management of more than 75 local research partners and field teams to design safe, scalable data collection solutions in challenging and emerging markets.•Oversaw and developed quality assurance and quality control protocols for all interviewer-administered research projects. •Established and managed full-time call centers in Kenya, Nigeria, and Trinidad & Tobago•Developed virtual survey dashboards to assist with the remote supervision and oversight of interviewer-administered research projects.•Lead quarterly meetings to track the global performance of over one million annual surveys.•Assisted in business development with executive-level team members for over $16 million in annual revenue.•Directly managed a team of five full-time employees specializing in survey operations and client services.

•Developed a best practice guide for engaging, selecting, and working with local research partners to conduct fieldwork.•Implemented cost reduction strategies with global research partners, reducing annual operating costs by $750,000.•Created research ethics and best practices training guides for global research partners.•Designed and conducted face-to-face surveys in conjunction with the Jamaica Ministry of Labour, researching citizens’ awareness of child trafficking laws.•Managed a team of 6 staff specializing in survey operations and project management.

•Established and maintained food security monitoring panels in Nigeria, Zambia, and Venezuela in partnership with the World Food Programme.•Lead in-person project training based in Kenya, Zambia, Nigeria, Liberia, Mexico, and Jamaica.•Created and piloted the first Computer Assisted Telephone Interview (CATI) projects using the GeoPoll Interviewer Application and Software as a Service (Saas) for survey administration.•Designed mixed-mode sampling strategies using Short Message Service (SMS), Interactive Voice Response (IVR), Mobile Web, Computer Assisted Telephone Interviews (CATI), and Computer Assisted Personal Interviews (CAPI).•Assisted with designing and creating media consumption panels in developing markets. •Assisted with planning and setting up of the first permanent office space in Nairobi, Kenya.•Managed a team of 10 staff specializing in questionnaire design and remote survey implementation.

•Assisted the Director of Survey Operations with data management and survey quality control.•Collaborated with Project Managers to improve health, public policy and energy efficiency studies.•Researched staff schedule protocols to minimize spending and maximize productivity.•Systematically monitored survey production for various state and federal clients•Conducted one-on-one meetings with staff to resolve coding and protocol issues.•Performed detailed survey testing and coding to increase response rates.

•Created hybrid carbon fiber turbines to be used in geothermal energy production•Worked directly with Michigan State University College of Engineering professors, product investors and employees of the Coso Geothermal Facility•Assisted in the design, testing and installation of electric motors and compressor components•Helped formulate four product generations to progressively improve turbine output•Maintained a team of three employees in composite turbine production and shop upkeep

•Hired and supervised an internationally diverse staff of more than 100 professional telephone interviewers.•Implemented survey projects through telephone (CATI), web, and mail surveys. •Coordinated and trained employees in Computer Assisted Telephone Interviewing•Implemented and monitored a variety of social science surveys, including the Michigan State of the State Survey (SOSS) and the Behavioral Risk Factor Surveillance System (BRFSS).•Created a performance improvement program based on interview monitoring and used statistics to increase employee productivity.