Darren King Email & Phone Number

London, Gb

London, England, Gb

London, England, Gb

Reading, Berkshire, Gb

Reading, Berkshire, Gb

Charged with delivering further growth in Wholesale, Three’s fastest growing bottom-line contributor. Led and grew a team of business development professionals who developed strategies to address both new markets and new routes to existing markets across MVNO, IoT, white-label, and new commercial structures. Selected Accomplishments:• Defined Three’s Internet of Things (IoT) evolution strategy, encompassing new platforms, technologies, capabilities, and partnerships with a goal to drive a double-digit margin increases by 2023.• Delivered Three’s first dedicated IoT testbed, with the goal of proving how new IoT technologies deliver actionable and timely insight for gas, water, and electricity providers.• Launched Three’s first channel-focused large data bundles, with a focus on addressing the growing need for managed connectivity in broadband-type applications such as building site quick-start.• Materially grew Three’s IoT base through agreeing new partnerships and platformsNegotiated and secured a multi-million pound deal with a global mobility enabler who will act as an additional channel to market in the IoT, B2B, and managed-mobile-services space.

London, Gb

I was promoted from my previous role to oversee the analysis, definition, development, and launch of consumer mobile market products for the UK’s largest telecom company. I managed complete product life cycles, including changes, improvement, and retirement, administered multi-million dollar budgets, and led new major projects while continuing to maintain all responsibilities from previous position. I built, mentored, and supervised a team of 18 product specialists and held responsibility for evaluating and approving proposed projects.Selected Accomplishments:• Spearheaded the launch of the mobile handset business in 2016. Project encompassed logistics, credit and fraud security, support, repairs, vendor relations, regulatory compliance, compensation policies, customer terms/conditions, fulfillment, and roadmaps.• Successfully brought the Family SIM product to market, supported by a national campaign featuring Jeremy Renner that provided added savings for customers if they held more than 1 SIM per account. Resulted in 10% increase in SIMs per account within 1 year.• Reduced propensity to call (PTC) 10% through agent training and technical changes.• Increased device offer rate 25% for customers by optimizing the process and eliminating the need for unnecessary bank account verifications.• Developed a critical roadmap for trading and scaled trading capacity 80x to account for the greater complexity of device and payment options.• Launched the Roam Like Home service in 2017 that allowed customers to use their plans for free throughout the European Union, resulting in greater customer loyalty.• Introduced a premium delivery service that provided a 1-hour delivery window instead of 8 hours.• Improved product fix rate 30% by having UK technical staff travel to India to resolve key issues.• Delivered a product that earned several industry awards for the company.

London, Gb

In this role, I managed go-to-market functions for BT’s re-entry into the consumer mobile space after 8 years. I led all negotiations, contract development, technical performance, digital engagement, upgrades, mobile app, customer activation, terms and conditions, continuous improvement, scaling, and trading. I supervised a team of 7 and was a member of the Senior Management Team. In addition, I administered a $40M development budget.Selected Accomplishments:• Spearheaded the development of the complete vendor ecosystem, from wholesale airtime provider to fulfillment, SIM provider, and device knowledge management.• Delivered a product that produced 400,000 customers in the first year.• Deployed the BT Mobile App that averaged a per-customer engagement of 7x per month.• Member of a core negotiating team that secured a $550M deal with the UK’s largest mobile brand.• Led a team that achieved a Net Promoter Score higher than any other BT product.

London, Gb

During this period, I directed the commercial, contractual, and product development relationships between this international mobile provider and 4 international mobile network operators in Spain, Netherlands, Germany, and France. I held responsibility for coordinating project management and promotion launches and oversaw contract negotiations, KPI compliance, price negotiations, regulatory, operational changes, and more.Selected Accomplishments:• Saved more than $2M per year by negotiating new supplier rates and contract terms.• Investigated and resolved complex operational issues, including multi-million dollar fraud activities.• Initiated and delivered a project to provided internet access to customers in France.• Reduced risk and improved productivity by introducing processes to speed up the sharing of information between Lebara, partner companies, and international divisions.• Streamlined response times from several weeks to 2 days by negotiating the timing, resourcing, and costs for an implementation schedule and cost template to control end-customer pricing.• Delivered a 25% cost saving by negotiating a new agreement with an operator to enable marketing messages to be transmitted from their infrastructure.

Reading, Berkshire, Gb

I oversaw the development and implementation of wholesale business development and sales strategies for the 4th-largest mobile brand in the UK. While in this role, I supervised 2 direct reports and was charged with portfolio growth, partner management, risk mitigation, pipeline development, and brand visibility.Selected Accomplishments:• Designed, negotiated, and launched the UK’s first branded reseller through a new channel partner in only 4 months.• Implemented a new product that enabled the company to define mobile broadband and bundled tariffs for retail deployment by partners.• Created a 5-year wholesale strategy that focused on enablement products and partnership models for name brands and innovative market disrupters.• Partnered with a company on a government program to provide internet access to 20,000 families in difficult circumstances.• Delivered 96% of the 2011 wholesale revenue and grew sales 180% year-over-year.• Coordinated the legal and operational activities for dissolving 2 partnerships.• Frequently selected to present at industry events as a keynote speaker.• Earned recognition for outstanding contributions.

London, Gb

For this global telecom, media, and technology consulting firm, I managed consulting engagements and business development efforts, coached and developed junior consultants, and served as a subject matter expert (SME) in multiple areas. I frequently presented at industry events.Selected Accomplishments:• Designed a successful sub-brand strategy for a Middle Eastern mobile brand.• Prepared a portfolio of disruptive propositions for an Egyptian mobile network operator.• Developed retention-focused propositions that increased customer loyalty and distribution channel returns for a major South African brand.• Formulated a mobile and content proposition for a UK record label.• Aided a global systems integrator in the development of marketing positioning and collateral.• Produced a sales enablement tool for a UK company.• Advised senior officers of a Spanish cable company on mobility offerings.

Santa Clara, Ca, Us

Master Of Business Administration - Mba, Strategy

B.Eng, Computer Systems