Responsibilities : - Test processes maintaining, test scenarios, test cases, test steps and load test performance for preparation of system before live as schedule task.- Responsible for supporting users and performing some basic system administration and file maintenance on real time data systems.- Implement effective change management controls to ensure that changes required to production systems have no detrimental impact upon the network, or to customers.- Liaise with Product managers, Project managers, Implementation & Support executives, Development and -Marketing groups to ensure that system & project requirements are fully understood and delivered on time, and as per requirements.- To contribute to the development and acceptance of new system functionality and product enhancements, conducting user acceptance testing where required- Responsible in updating the system work instructions so that it is always up-to-date- Ensure that routine administrative and procedural tasks are processed as per requirements/timescales according to the SLAs with customers.- Report problems in accordance with IT standards to the satisfaction of the business.- Take and respond to user’s service calls escalated from Service Desk, following up problem resolution progress, escalating as necessary, maintaining customer problem ownership and keeping parties up to date of progress.- Investigate and coordinate to perform root cause analysis.- Monitor servers and networks for optimum capacity and performance.

Responsibilities:- Test processes maintaining, test scenarios, test cases, test steps and load test performance for preparation of system before live as schedule task.- Responsible for supporting users and performing some basic system administration and file maintenance on real time data systems.- Implement effective change management controls to ensure that changes required to production systems have no detrimental impact upon the network, or to customers.- Liaise with Product managers, Project managers, Implementation & Support executives, Development and -Marketing groups to ensure that system & project requirements are fully understood and delivered on time, and as per requirements.- To contribute to the development and acceptance of new system functionality and product enhancements, conducting user acceptance testing where required- Responsible in updating the system work instructions so that it is always up-to-date- Ensure that routine administrative and procedural tasks are processed as per requirements/timescales according to the SLAs with customers.- Report problems in accordance with IT standards to the satisfaction of the business.- Take and respond to user’s service calls escalated from Service Desk, following up problem resolution progress, escalating as necessary, maintaining customer problem ownership and keeping parties up to date of progress.- Investigate and coordinate to perform root cause analysis.- Monitor servers and networks for optimum capacity and performance.

Responsibilities: - Response about internal document for coordinate customer and line production. - Prepare document for export goods.