Developed and managed two specialty fast food chains, delivering quality products developed from concept to rollout:  Market Research Product Development Construction Management: restaurant site research, planning, permits, construction oversight Business Management: staffing, supply chain management, ordering, licensing management

Manage assigned implementation projects to produce high-quality deliverables. Oversee the day-to-day implementation and operations of the client relationship, achievement of service levels, as well as execution on key projects, driving optimum client utilization and exceptional client satisfaction outcomes in cycle time, utilization, and customer satisfaction: SUCCESSFUL EDI PROJECT DELIVERABLES, WITH SUPERIOR CUSTOMER SUPPORT: * EDI system setup, from initial… Show more Manage assigned implementation projects to produce high-quality deliverables. Oversee the day-to-day implementation and operations of the client relationship, achievement of service levels, as well as execution on key projects, driving optimum client utilization and exceptional client satisfaction outcomes in cycle time, utilization, and customer satisfaction: SUCCESSFUL EDI PROJECT DELIVERABLES, WITH SUPERIOR CUSTOMER SUPPORT: * EDI system setup, from initial phase to final testing and implementation. * EDI redirect oversight: manual to EDI and custom connections (converting flat file docs into ANSI EDI X12 format and vice versa). * Configure customer’s MMIS system, for EDI compatibility * Mapping: Standard Mapping, Maintenance, New TP Development; technical leadership to trading partners for mapping creation * Vendor collaboration, EDI spec enhancements, to accommodate customer requirements: Owens and Minor, Cardinal, Boston Scientific, Guidant, and others  FLUID PROJECT MANAGEMENT: support multiple projects and accounts, performing technical integration and client management: * Develop project objectives and plans, collaborating with sales team and client to manage priorities and expectations. * Collaborate cross-functionally to produce timely deliverables, with high service levels * Serve as primary liaison between internal cross-functional teams and external customers. * Refine implementation documentation. ADMINISTRATIVE LEADERSHIP: * Work Planning: collaborate with account managers, hospital staff, and vendors Show less

Led successful integration projects for eInvoicing, eFile, and eSend systems, developing supplier-integrated solutions. Produced timely deliverables, with high customer ratings: BUSINESS REQUIREMENTS GATHERING COLLABORATION AND TRAINING: led collaboration with project team, partners, product development, and quality assurance, for optimal, timely deliverables: *Taulia project team: provided functional expertise, guidance and client support… Show more Led successful integration projects for eInvoicing, eFile, and eSend systems, developing supplier-integrated solutions. Produced timely deliverables, with high customer ratings: BUSINESS REQUIREMENTS GATHERING COLLABORATION AND TRAINING: led collaboration with project team, partners, product development, and quality assurance, for optimal, timely deliverables: *Taulia project team: provided functional expertise, guidance and client support throughout the project lifecycle and post go-live. * Product development and quality assurance: kept product knowledge current, improving the Taulia platform. *(Partners: provided expertise regarding Taulia services and points of integration. *Supplier Outreach team: provided training and hands-on support to Supplier Integration Specialists, to ensure quality delivery.  PROJECT DOCUMENTATION AND REPORTING: *Created, managed and updated internal documentation and processes *Developed thorough project documentation, for knowledge transfer and end-user training. *Reported status milestones and process workarounds, using established internal systems. CLIENT DELIVERABLE PRESENTATIONS: Demonstrated final deliverable to client, addressing questions about product functionality.  SMOOTH EXECUTION AND IMPLEMENTATION *insured smooth project executions and implementation, playing an active role in discussions with Buyer Integration team. *Provided top-tier escalation support and troubleshooting, reporting progress Show less

 FUNCTIONAL/INTEGRATION AND EDI DEVELOPMENT EXPERTISE: *Systems integration - ERP, AP: File-based integrations between systems with distinct data models. *Procure to Pay *EDI Development: EDI system setup, from initial phase to final testing and implementation. EDI redirect oversight: manual to EDI and custom connections (converting flat file docs into ANSI EDI X12 format and vice versa);… Show more  FUNCTIONAL/INTEGRATION AND EDI DEVELOPMENT EXPERTISE: *Systems integration - ERP, AP: File-based integrations between systems with distinct data models. *Procure to Pay *EDI Development: EDI system setup, from initial phase to final testing and implementation. EDI redirect oversight: manual to EDI and custom connections (converting flat file docs into ANSI EDI X12 format and vice versa); configure customer’s MMIS system, for EDI compatibility; mapping; technical leadership to trading partners for mapping creation *Vendor collaboration, EDI spec enhancements, to accommodate customer requirements: Owens and Minor, Cardinal, Boston Scientific, Guidant, and others  PROJECT MANAGEMENT - BUSINESS ANALYSIS - METRICS ANALYSIS ADMINISTRATIVE: Work planning, vendor training/coordination Show less

 PRODUCED BROAD QUALITY DELIVERABLES, achieving prestigious Shared Values Award for Respect and Results: * Managed trading partner migrationi, Gentran UNIX to Gentran NT. * Performed troubleshooting for EDI ANSI X12, Flat files, IDOC, XML. * Created standard to standard 850 and 855 maps. * Set up and maintained trading partners in Gentran and Webmethods.  PROVIDED SUPERIOR PROJECT MANAGEMENT FOR… Show more  PRODUCED BROAD QUALITY DELIVERABLES, achieving prestigious Shared Values Award for Respect and Results: * Managed trading partner migrationi, Gentran UNIX to Gentran NT. * Performed troubleshooting for EDI ANSI X12, Flat files, IDOC, XML. * Created standard to standard 850 and 855 maps. * Set up and maintained trading partners in Gentran and Webmethods.  PROVIDED SUPERIOR PROJECT MANAGEMENT FOR EACH DELIVERABLE:: * Test coordination: * Collaborated with the QA team to test web-based EDI Documents: 0,855,810,832,856,867,997 * Coordinated trading partner testing with the Systems Integration team PROVIDED ADVANCED TECHNICAL GUIDANCE TO CUSTOMER SUPPORT TEAM: * Training: trained department in troubleshooting techniques for an X12 document, based on document flow and EDI information. * Second-tier escalation support: supported Customer Support in missing and incorrect EDI formats/documents. Show less