Kingshuk Gupta Email & Phone Number

Zurich, Switzerland

Basel, Switzerland

Kingshuk is a global leader with more than 16+ yrs of relevant work experience in building & leading high performance global teams and setting up Global Business Services/ E2E process streams /Captive & BPO capability centers for multinational companies across the globeLeading Arxada Global Business Services organization of 140+ associates ( BPO ), covering Source to Pay, Record to Report, HR Operations, Master Data . Partnering with Business and BPO . Driving Digitization and new strategy focusing on driving efficient operations, generating business value and cascading purposeKey Responsibilities :-- Oversee the D2D operations with the along with the BPO operations account manager emphasizing a proactive approach to identifying and addressing challenges with fit for purpose solutions .- Leverage technology and digital solutions to support and enhance problem solving capabilities within the BPO organization - Collaborate closely with internal stakeholders to understand their needs and proactively propose solutions that exceed expectations , sharing success stories and insights - Manage change along with the BPO operations manager with BPO SSC center - Lead Initiatives to promote continuous leaning adaptability and an environment that encourages the exploration of new ideas - Refine performance matrix coherent with the maturity of the org to reflect improvements in focus areas vs overall KPI - Contribute and implement flexible and adaptive processes that encourage innovative practical problem solving while maintaining efficiency and sustainability - Overall responsible Post transition stabilization of the operations of the BPO provider across S2P , O2C, MD , R2R. - Implement the one team approach between the BPO and Arxada on Operational excellence - Partnering with the of the BPO provider on all operational topics across the service towers

Basel, Switzerland

Responsibility:- 1) Overall TOM ( business case) for GBS strategy covering directly Business case responsible for S2C and P2P 2) Leading transition of two captive Shared Service Centres ( LATAM & EMEA) to BPO model ( based out of India & EE 3)Transitional service agreement exit within time and budget from outsourcing perspective to external BPO provider 4)Accountable for service delivery and Digitalization / SLA covering E2E S2P 5)Business partner selection / TOM implementation and delivering cost efficiencies across the S2P domain 5)S2P Internal audit Key Achievements :-- On time and budget exit of TSA from Lonza to Arxada on the Finance and Procurement operations scope across LATAM , EMEA & APAC - Successfully completed concept to operations execution of the TOM from Captive GBS set-up to BPO operations model in the AP & P2P scope & key contributor to the overall transition in terms of the Business case management and Target operating model - Negotiation of the BPO contract including KPI and service level agreement ensuring fit for purpose operation TOM and delivering on the committed savings . - Finalization of the "fit for purpose" technology roadmap with BPO provider across S2P, O2C, R2R, MDM streams - Setting of the overarching GPO organization along with the Head of GBS - Completed the IT/OT separation and stabilization of the GBS scope - Ramp up the new-offshore operations in India ensuring effective and complete knowledge transfers to the BPO team - Successfully delivered on the RFP thereafter contract negotiation & finalization on the transition consulting partner and thereafter the BPO provider selection - Delivered the Finance process and Policies framework and implementation for Arxada since divestment from parent company - Supported Head of GBS to set-up the other other GPO functions and Corporate Finance functions - Successfully Set-up of the Arxada travel and expense process / policy and provider

Basel, Switzerland

Responsibilities:-1) "Source to Pay " Digitalization & Automation 2) Cash Flow improvement - PT optimization3) P2P Process Excellence 4) Overall KPI & SLA improvement E2E S2P Process 5) Partnering with the P2P Business Partners in the markets, and ensuring high quality business support as measured in qualitative and quantitative means PROJECTS:-1) "Invoice to Pay" process Digitization via implementing AI based Smart Invoicing Technology2) Payment Term Improvement and Erosion Prevention 3) Ariba- Post Implementation Efficiency realization4) Short to Mid -term quality projects focused on KPI Improvements and Process Transparency5) Digitization & Optimization of E2E Capex purchasing process

Zürich Area, Switzerland

Business Project Management for “No-PO-No-Pay” (Western Europe, Russia, Asia), More than 40% PO penetration increment S2C and P2P Implementation (Ariba, SAP-SRM, SAP-MM)Implementation of P-Cards for tail spend optimization3% overall Indirect Spend savings (ca. 5 M€) for Western Europe markets, by centralizing procurement <50,000€ using Spot BuyersEstablished Procurement Fulfilment Centre (Poland, 20 FTEs) Optimized Accounts Payable Lead Times, reduced complexity of Charter of Accounts and Invoice Value CategorizationProcure to Pay process harmonisation (Blue Print, Solution Design, Realization, Go-Live and Post Go-live Stakeholder Management)Strategic Procurement KPIs frameworkBlueprint for connecting Upstream S2C and Downstream P2P Processes (Indirect Categories)Group Procurement Representative (Indirect Procurement) for Process and Best-fit IT SolutionsPeople Management (4 Direct reports, 20+ Functional reports)

Kusnacht Zurich

Project Management for SAP based S2P process Harmonization, encompassing Sourcing & Procurement, Production Planning and Accounts Payable FunctionsProject Reviews with Global Operational Council, comprising of CxOsIntra and Inter-Company Logistics and Transportation Process Optimization for multiple Legal entitiesCategory Hierarchies and reporting of spend vs. budget KPIsContract compliance measurement and reporting Business Requirements, IT Solution Design Reviews, User AcceptancePeople Management (4 Direct reports)

Baden,Switzerland

Liaising with IT and defining the applications as per the continuous business improvement requirements. Representing as an stake holder from the Thermal power sector in defining the IS strategy and substantiating the IT department project schedule i respect of time and budget. Defining and streamlining the supply chain process in Alstom business holding countries. Harmonizing and gathering business requirement in a complex business scenario with different product lines and identifying the best tool /s for the same Co-ordinating with the Business Representatives and stake holders for process harmonization. Liasing with IT for deployment of the new tools Managed application - ERP ( SAP) , Ariba , Wallmedian Lotus Notes based applications..

Baden, Switzerland

Business Process Expert in the Procurement and Logistics domain for a global SAP ECC 6.0 rollout programme across all Alstom Entities.· Defining and streamlining the supply chain process in Alstom business holding countries. · Defining end-to end business process for Alstom business holding countries. Across SAP modules PS-SD-MM. · Identifying gaps and loop holes in the existing process and defining process improvement methods for complete End to End process scenarios· Carrying out Pre –impact and Impact analysis in the countries i.e comparison between the process in the legacy ERP system and SAP ECC 6.0 relevant to Alstom Business.· Validating the change request with the Supply chain process and identifying it as global or local.· Training the solution specialist in countries in SAP Powermax solution · Carrying out SAP integration test with key users and solution specialist.· Carrying out workshops and training to the stake holders about powermax .· Support the solution specialist in terms of solution feasibility and cost to complete the valid change request in man-days. Tracking of the development man-days and validating.· Creation of Functional Design and assembly test for the change request. Creation of training document in SPP tool.Master data management and harmonization.· Achievements-:· Successfully Implemented the Intrastat Solution in Poland .· SAP Rollout count--7 rolls out completed as mentor/ Project Manager from MM side (supply chain process) for countries-Hungary, Indonesia, Poland. France, India, China within cost and time .· Currently mentor / project manager for Alstom Brazil in for procurement and logistics ( Pmx roll out programme)· Successfully executed the business requirement for France and Poland which was a complex roll out keeping in view the business requirements.

New Delhi Area, India

· Evaluating risk & opportunity in the rate contracts with suppliers, transporters.· Purchase order vetting, techno commercial negotiation with suppliers, creating purchase orders in the SAP module. · Lodging claims on insurance company and on vendors, transporters against damage & loss of materials during transit or violation of agreed terms & condition of the vendors. · Key commodity manager for Fans, Motors and Electrical items for Alstom India Boiler business. · Exploration in sourcing of structural items, high velocity draught fans, HT Motors, Cables,other electrical and instrumentation items for power plants project from low cost countries.

India, China

Commissioning Engineer in ALSTOM Projects India Ltd during the above period at various site & being on the site, I gathered on hand experience & product knowledge of various Boiler components.Project- Successfully completed the installation on time of Electrical and Instrumentation equipment in DPL power plant, Durgapur

M-Tech, Business Administration In Operations Research, 1St Class

Bachelors In Electronics Engineering, Electrical And Electronics Engineering, 1St Class