Responsible for end to end software development lifecycle across GRS Business Systems

Planning, budgeting, coordinating and leading IT-related activities.Head up IT development and operations of: - Salesforce CRM - Mulesoft Integration - DevSecOps - Problem/Incident/Change Management - Genesys - auth0/OKTA - AWS - Payment Gateway

- Managed integration teams for Salesforce, Mulesoft, Genesys and Mobile Apps.- Responsible for all consumer applications B2B integrations including Salesforce and iPrimusintegration via internal Enterprise Service Bus (ESB). - Employed proficient communication skills to present solution design to stakeholders. - Development and management of effective business engagement and initiative delivery.- Participated in strategic planning and coached staff through change management processes. - Prioritised and coordinated all integration development tasks while supervising all developers- Attract, hire and trained industry-best engineers, providing direct mentoring and coaching to harness individual capabilities, drive growth and boost morale and productivity.

- Directly responsible for all aspects of maintaining and enhancing front-end web (iPrimus Signup) and back-end web/Windows services, workflow automation, B2B gateways and various databases while providing technical lead, support and mentoring to other developers.- n-tier architectural development environment, where I strategically identified potential security threats, data encryption, perform code review and conduct IT and unit testing,accurately documenting all processes for detailed analysis.- Consistently displayed advanced technical expertise building B2B APIs with third party companies (Telstra, Optus Wholesale Systems), bug fixing and enhancing systems, services and databases to ensure compatibility and continued operational success.- Managed the entire design, development and architecture of systems; write technical documentations, functional specifications and draw system flow charts, arranging project requirements in programming sequence analyzing system capabilities, subject matter, programming language and logic.

- Utilized strong technical skills to successfully manage a broad range of software developmentprojects, making recommendations to the business on the use of the latest technologies andtechniques that may add value to their organization.- Strategically led website development, maintenance and enhancement. - Designed and developed robust software that exceeded defined business requirements.- Advised superiors of the most effective design and implementation methods and any potential enhancements to existing systems that would improve security and availability.- Provided high level of customer service and technical support to clients by researching newtechnologies and techniques specific to their operations and making evidence informed, expert recommendations on new and innovative approaches.

- Developed, tested and maintained Windows and web applications surrounding an online questionnaire for one of Australia’s leading market researchers, delivering all projects on time and within projected budget.- Provided detailed, comprehensive support regarding sampling, data processing and reporting in an accurate and timely manner, ensuring uninterrupted functionality of the application.- Collaborated closely with various online panels to stabilize the uplink of the survey, resulting in all required information correctly passing and receiving at both ends.- Wrote Macro Automation on Excel, Access and Outlook using VBA to save time on predictable, repetitive tasks as well as to standardize formats.