Kinney Barbour Email & Phone Number

Work From Home - Ca

Directed $4M+ revenue “lights-on” forecast and both on-shore and off-shore associates and contractors. Oversaw application maintenance, development, and implementation of cost saving initiatives in support of Anthem HealthCare member portal website with 15M+ registered users.• Drove $200K in savings by cutting “lights-on” spend 40% through restructuring resourcing model, implementing improvement initiatives, and prioritizing enhancements.• Turned around high-priority critical defects 50% faster by developing and managing “rapid response” process and dedicated scrum team.• Maintained 99.9% website availability by instituting “red and blue book” process to facilitate 15% quicker turnaround on production SWAT calls.• Provided communication and education of workflow changes and sun-setting plans to stakeholders and dependent application teams, minimizing customer abrasion during application migrations.• Ran issue management oversight across multiple sites and platforms with account management and business stakeholders, enabling prioritization and providing visibility to migration-related defects.

Orange County, California Area

Provided direction for developing release plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources for large-scale program Healthcare releases. Releases included maintenance releases and special dedicated project releases.• Planned, documented, directed, and coordinated application releases, decreasing release downtimes and reducing code fallouts. • Identified and tracked project risks, assumptions, issues, and dependencies, provided status reports and proactive issue escalations, delivering key healthcare initiatives.• Developed process customization tools for improvement solution, eliminating code changes and saving resourcing costs.

Orange County, California Area

Managed major enterprise project software releases. Ensured software quality by managing all testing phases and guaranteeing that all changes met WellPoint SOX change control standards. Coordinated implementation of software builds and releases to all environments and developed go-live support strategy. Conducted Release Readiness, Milestone, and Business Go / No-Go Reviews.• Guided all facets of project to ensure schedule and quality goals were met by managing workflow for on and off-shore development teams and vendors.